FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: within 04.00 pm. Check-out: within 10.30 am.
• Is the price per room/apartment or per person?
  Per room.
• Is breakfast included in the price and what type of breakfast?
  Yes. we offer buffet breakfast.
• Which languages are spoken at the reception?
  English.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  Most of the rooms have balcony.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes. Each room is provided with satellite Tv and direct telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Yes.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  In San Gimignano or Colle Val d'Elsa. It is also possible to rent at Florence railway station or Pisa/Florence Airports.
• Are there grocery stores or supermarkets in the surroundings?
  Yes. at 100 m from the Hotel.
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  49 km from Florence, 29 km from Siena, 85 km from Pisa.
• Which is the nearest village or town?
  12 km from San Gimignano and 15 km from Colle Val d'Elsa.
• Which is the nearest airport?
  Florence FLR, 49 km.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest railway station?
  Poggibonsi.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.