Travellers Reviews
Submitted by Lawrence Steigrad, New York, New York, United States
I got upgraded to a junior suite which was very much appreciated ... it was my second visit and both were extremely enjoyable ... i will be back ! ... I have told two clients of mine who have already gone and both enjoyed themselves, one just two weeks before i got there
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 Contact Lawrence now!
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Submitted by Jeremy Brook
Pity that the bar wasn't staffed at all times - impossible to get a drink in the evening before dinner because we couldn't find anyone to serve us. ... Peaceful surroundings with lovely gardens and pool area. Extremely tranquill, with wonderful views of the surrounding hills. Very good access to the nearby town of Lucca. Nice relaxing place to stay.
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Submitted by Ronald Stephens
We enjoyed our stay at your beautiful villa and would highly recommend your hotel to our friends. ... Restful oasis away from the hustle and bustle of the big city and yet close to Lucca
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Submitted by Suzanne
The front desk staff was extraordinarily helpful. ... We had an upgraded room, very spacious, very lovely. ... Vey helpful with directions and information about our next destination. ... The staff was extremely helpful with information about day trips, making this a good central location for exploring. ... Very gracious, quiet, private, relaxed, elegant.
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Submitted by David
Very relaxing and enjoyable.
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Submitted by Janet T
A wonderful oasis. Comfortable and charming. Everyone on the staff was helpful and friendly. Our second stay there--looking forward to returning.
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Submitted by David
Quality accomodation and service, with an excellent restaurant, in a discreetly luxurious setting.
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Submitted by Wendy
We requested one of their top rooms and were upgraded to their best suite, which was wonderful.
... An absolutely wonderful villa in beautiful surroundings.... Exquisite public rooms .... Stately suite with wonderful high ceilings and beautiful wall coverings in every room .... The bathroom was large and well appointed .... All and all a fabulous find ....
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Submitted by Nikola
La Principessa is a very good house, but the price could be more reasonable ... No ... A very special house nearby Lucca
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Submitted by Avraham
The house and grounds are very beautiful. The staff are extremely friendly and helpful. We were upgraded to an extremely large room with a balcony and a very large bathroom. The bathroom was not quite as modern as we would have expected. It looked like it had probably been last rennovated in the 80's. However, everything was very nice and clean, and the actual building is very special and historically interesting.
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Submitted by michel
The standard rooms at la principessa are under standard with an old ans small bathroom with a horrible shower that worked badly. The hotel lacks comfort for a 4 star one. The lounge was not really pleasant to stay in either and nobody was staying at the bar. though the house is beautiful it could be nicer inside. The gardens and terrace are lovely; the swimming pool large and pleasant ... A little bit expensive for the place and Lucca is not yet Firenze! ... Indicate that standard rooms are low standard rooms. We didn't have the opportunity to visit superior ones. ... Quite a nice stay in a lovely old house with gardens, nice food (quite expensive though) and very nice staff speaking very good french.
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Submitted by Anonymous
no ... luxe charming real Italian villa standing
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Submitted by Anonymous
We loved the hotel and the service. The grounds and garden were beautiful, service excellent, staff welcoming and most helpful. The hotel breakfast was good but dinner disappointing. That would be our only criticism. ... Would recommend if one wished to stay outside of Lucca proper.
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Submitted by Anonymous
A very peaceful setting with first class service without being to fussy. Our stay enabled us to relax and unwind. we were at all times made to feel welcome by the friendly and polite staff.
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Submitted by Anonymous
The staff was warm, friendly and helpful. The accomodations were very nice. The dining room was very good. The bar was also very good. ... A lovely country hotel- nice grounds, quiet room and good dining room and bar. A very competent staff.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 91% value and his check-out with a 61% rate. |
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Submitted by Anonymous
nice quiet environment with lovely lounges and a nice garden
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Submitted by Anonymous
I had a fantastic time. The hotel was very relaxed, with lovely lounges and friendly and helpful staff.
A very very nice hotel.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 75% value and his check-out with a 78% rate. |
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Submitted by Anonymous
Easy to use and prompt responses
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Submitted by Anonymous
The staff were very kind and helpful to all of us including our three children. ... The hotel was farther away from the city center than we anticipated. ... terrific
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Submitted by Anonymous
As before the welcome by arrival was very good and the staff more then helpful. ... We really enjoyed our stay and whenever we had a request the staff was very helpful. ... No, but we have been before though we booked because of our experience. ... Lovely old villa,very quiet and peaceful, relaxing stay, very good service, nice park and pool area.
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Submitted by Anonymous
The standard of the restaurant meals was much lower than I would have expected for the cost of them and for a property of this calibre.
At breakfast time often guests had to wait until a table became free in the breakfast room. This is not acceptable at these prices. ... The value for money assessment is based upon the fact that although the potential for the hotel was there to provide top quality service, the standard of service and meals left much to be desired. ... comfortable accomodation but overpriced for the service and meals offered.
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Submitted by Anonymous
For a high-end resort, I was dissatified with the pool. The hotel did not have enough lounge chairs for its guests. The pool area was not that busy, but at least 8 guests had to sit on the ground due to lack of adequate lounge chairs.
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Submitted by Anonymous
Very nice overall, found the bedrooms a bit dated and the hallways were in need of decorating. Too dark and the colors were pretty bad - bright green carpet looked like astroturf... just seemed a bit too dark and oppressive to me. ... No problem ... I thought it was a bit expensive for location, and conditionof halls and bedrooms. ... Nice, but dated and a little dark for my tastes. Grounds were pretty, pool was nice.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 62% score, his arival experience with a 91% value and his check-out with a 44% rate. |
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