FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 5pm until 8pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  Price is per room/apartment.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is not included.
• Is heating included in the price?
  No.
• Can we settle the bill on arrival?
  Yes, if you prefer.
• Which languages are spoken at the reception?
  We have a multilingual staff.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  2 floors without lift.
• Are there quiet, private, romantic rooms?
  Yes, all the apartments are quiet and private but above all romantic.
• Are linens and towels provided or do I need to bring my own?
  Yes, linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, a courtyard.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, but no satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Only in one room in Solaio apartment (no charge).
• Is there a dining room where we could sometimes all dine together?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  Swimming pool is open from end of May till end of September.
  
• Is parking or garage available?
  Parking is available.
• Where can we rent a car?
  At the airport or you can ask at the Villa, we will happy to help you.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are.
• Are there vineyards nearby?
  Yes, all around the property.
• How far is Florence, Siena, Pisa from the Property?
  Florence is 45 km from the property, Siena 35 km and Pisa 80 km.
• Which is the nearest village or town?
  Radda in Chianti.
• Which is the nearest airport?
  Airport is Florence, Siena is very small and there are only few flights.
• Do you have a pickup or shuttle service from and to the airport?
  On request.
• Which is the nearest bus-stop?
  Radda in Chianti at 4 km.
• Which is the nearest railway station?
  Siena.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  On request.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.