FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In from 5pm until 7pm, Check Out before 10am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is meant per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not included in the price.
• Is heating included in the price?
  No, heating is not included in the price.
• Can we settle the bill on arrival?
  Yes, the bill can be settled on arrival but the reservation fee has to be paid upon reservation.
• Which languages are spoken at the reception?
  French and English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The house is on two floors and does not have an elevator.
• Are there quiet, private, romantic rooms?
  The rooms are quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  Linens are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, there is a big terrace and a big closed garden.
• Do the rooms/apartments have a balcony?
  No, the rooms do not have a balcony.
• Do you have non smoking rooms/apartments?
  No, there are no non smoking apartments.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a TV with international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, the rooms have direct dialling telephones and there is also a fax machine.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is no air conditioning in the rooms.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is a dining room where guests can have dinner.
• Do you have an Internet/E-Mail point in the Property?
  No, there is no Internet connection in the property.
• Is there a swimming pool? When is it open?
  Yes, there is a swimming pool and it is open from 01/05/06 to 30/09/06.
• Is parking or garage available?
  Yes, there is a parking.
• Where can we rent a car?
  You can rent a car in the nearest town, Poggibonsi.
• Are there grocery stores or supermarkets in the surroundings?
  There is a supermarket 2 km away.
• Are there vineyards nearby?
  Yes, there are vineyards in the area.
• How far is Florence, Siena, Pisa from the Property?
  Florence is about 40 km, Siena 25 Km and Pisa 80 km.
• Which is the nearest village or town?
  Poggibonsi is the nearest town.
• Which is the nearest airport?
  Firenze is the nearest airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have a shuttle service to the airport.
• Which is the nearest bus-stop?
  The nearest bus stop is Poggibonsi.
• Which is the nearest railway station?
  The nearest train station is in Poggibonsi.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no Turkish bath in the property.
• Are pets welcome?
  Yes, pets are welcome.
• Is there a restaurant in the Property?
  No, there is no restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, there is no Internet connection in the property.