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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before midday. - Is the price per room/apartment or per person?
The price is per room including taxes, service and access to swimming pool. - Is breakfast included in the price and what type of breakfast?
A rich buffet breakfast is included in the price - Can we settle the bill on arrival?
Yes, if you want. - Which languages are spoken at the reception?
English, French and German. - How many floors are there in the building and do you have an elevator (lift) in the building?
Ground floor and first floor. There is a lift. - Are there quiet, private, romantic rooms?
All of our rooms are quiet,private and romantic. - Do the rooms/apartments have a terrace/courtyard?
Almost all of them. - Do the rooms/apartments have a balcony?
Almost all of them. - Do you have non smoking rooms/apartments?
Yes, we do. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
There is a TV with international channel and satellite. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is a direct dialling telephone in every room. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
There is air conditioning. No extra charge and it is seasonal. - Do you have an Internet/E-Mail point in the Property?
Yes, there is a free Internet Point in the property. - Is there a swimming pool? When is it open?
There is a swimming pool and is open the same period as the Hotel. - Is parking or garage available?
Parking is available. - Where can we rent a car?
You can have it delivered in Hotel. - How far is Florence, Siena, Pisa from the Property?
Florence is 110 km far. Siena 150 km far. Pisa is 30 km far. - Which is the nearest airport?
Pisa, then Florence. - Do you have a pickup or shuttle service from and to the airport?
We can arrange a pick up sevice. - Which is the nearest bus-stop?
800 mt. - Which is the nearest railway station?
Forte dei marmi, 3 km far. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
Unfortunately we do not accept pets. - Is there a restaurant in the Property?
We have a Bistrot. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can.
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