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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check In any time, Check Out any time. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
The price is per apartment. - Is breakfast included in the price and what type of breakfast?
The breakfast is not included. - Is heating included in the price?
The heating is included in the price. - Can we settle the bill on arrival?
Yes, you can. - Which languages are spoken at the reception?
English and French. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are two floors, without elevator. - Are there quiet, private, romantic rooms?
The rooms are quiet, private and romantic. - Are linens and towels provided or do I need to bring my own?
All linens and towels are provided. - Do the rooms/apartments have a terrace/courtyard?
The Villa has a very large and panoramic terrace. - Do the rooms/apartments have a balcony?
Yes, they do. - Do you have non smoking rooms/apartments?
The Villa is strictly non smoking. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is air conditioning. No extra charge for it. - Is there a dining room where we could sometimes all dine together?
Yes, there is. - Do you have an Internet/E-Mail point in the Property?
Yes, we do. - Is there a swimming pool? When is it open?
Yes, there is. - Is parking or garage available?
Yes, it is. - Where can we rent a car?
In Florence and Siena. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are. - Are there vineyards nearby?
Yes, there are. - How far is Florence, Siena, Pisa from the Property?
Florence is 55 Km far, Siena 25 Km far and Pisa 110 km far. - Which is the nearest village or town?
Gaiole in Chianti. - Which is the nearest airport?
Florence. - Do you have a pickup or shuttle service from and to the airport?
No, we do not. - Which is the nearest bus-stop?
Gaiole in Chianti. - Which is the nearest railway station?
Montevarchi. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Sauna and Jacuzzi. - Are pets welcome?
Yes, they are. - Is there a restaurant in the Property?
Yes at 180 meters. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can.
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