FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 15 pm.
  Check-out: noon.
• Is the price per room/apartment or per person?
  Prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, buffet breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes, if you wish.
• Which languages are spoken at the reception?
  English, Italian, French and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 4 buildings all of them with 2 floors one of the buildings have 1 lift.
• Are there quiet, private, romantic rooms?
  Yes, all of them.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some of them.
• Do the rooms/apartments have a balcony?
  Yes, some of them.
• Do you have non smoking rooms/apartments?
  No, we do not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Satellite TV in every room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dialing telephone in every room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning no extra charge for this.
• Do you have an Internet/E-Mail point in the Property?
  No, but there is Wi Fi in every room.
• Is there a swimming pool? When is it open?
  Yes, heated water and hydromassaeg from June until Spetember.
• Is parking or garage available?
  Yes both of them.
• Where can we rent a car?
  Ask at the reception.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are several grocery stores nearby.
• How far is Florence, Siena, Pisa from the Property?
  Florence 85 km, Siena 150 km, Pisa 25 km.
• Which is the nearest village or town?
  Viareggio 4km.
• Which is the nearest airport?
  Pisa Airport (25 km).
• Do you have a pickup or shuttle service from and to the airport?
  No, sorry.
• Which is the nearest bus-stop?
  In front of the Hotel.
• Which is the nearest railway station?
  Viareggio 4 km.
• How far away is the beach?
  In front of the hotel.
• Is the beach private or public?
  Private beach, we have agreements with some private beach resorts.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is a Gym.
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  Yes, there is a very good restaurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, all rooms are equipped with Wi Fi technology.