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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Double Room Standard, Suite Standard, Suite Sea view, Check In from 2pm, Check Out before midday.
Apartment Bilocal, Apartment Trilocal, Check In from 5pm, Check Out before 10am. - Is the price per room/apartment or per person?
Per person per room. Per accommodation apartment. - Is breakfast included in the price and what type of breakfast?
Buffet breakfast is included in rooms' rate. - Can we settle the bill on arrival?
Usually is settled on departure. Extras has to be settled on departure date. - Which languages are spoken at the reception?
Italian, English, German and French. - How many floors are there in the building and do you have an elevator (lift) in the building?
2 floor with 2 lifts. - Are there quiet, private, romantic rooms?
Yes. - Do the rooms/apartments have a terrace/courtyard?
Yes. - Do the rooms/apartments have a balcony?
Yes. - Do you have non smoking rooms/apartments?
Yes. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes. - Is there a telephone with direct dialling in the rooms/apartments?
Yes. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, and it is free. - Do you have an Internet/E-Mail point in the Property?
Yes. - Is there a swimming pool? When is it open?
Yes, there is a thermal swimming pool fed with salso bromo iodic water at 28 and 33 degrees. - Is parking or garage available?
Yes. Garage is extra charged. - Where can we rent a car?
Directly asking at the reception desk. - Are there grocery stores or supermarkets in the surroundings?
Yes. - How far is Florence, Siena, Pisa from the Property?
110 km, 80 km, 45 km. - Which is the nearest village or town?
Forte dei Marmi, 3 km. - Which is the nearest airport?
Galileo Galilei, Pisa Airport at 44 km. - Do you have a pickup or shuttle service from and to the airport?
No. - Which is the nearest bus-stop?
In front of the hotel. - Which is the nearest railway station?
Massa Centro, at 8 km. - How far away is the beach?
200 m. - Is the beach private or public?
There are bath establishment, 1 conventioned with the hotel. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
There is a thermal center and a wellness center with fitness room. - Are pets welcome?
Yes. - Is there a restaurant in the Property?
Yes. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes.
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