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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check In: from 4:00 p.m.
Check Out: before 10:00 a.m. - Is the price per room/apartment or per person?
The price is per apartment. - Is breakfast included in the price and what type of breakfast?
No, breakfast is not included in the price. - Is heating included in the price?
No, heating is not included in the price. - Can we settle the bill on arrival?
Yes, the payment is at check in. - Which languages are spoken at the reception?
We speak Italin, English and German. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are two floors without an elevator. - Are there quiet, private, romantic rooms?
Yes, all the area is very quite and private. - Are linens and towels provided or do I need to bring my own?
All linens and towels are supplied by the property, and weekly they are changed. - Do the rooms/apartments have a terrace/courtyard?
Yes. - Do the rooms/apartments have a balcony?
No. - Do you have non smoking rooms/apartments?
No. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is TV without international channels. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is telephone with direct dialling line. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No. - Is there a dining room where we could sometimes all dine together?
Yes.
- Do you have an Internet/E-Mail point in the Property?
No. - Is there a swimming pool? When is it open?
Yes, during all the summer season. - Is parking or garage available?
The parking is avaible inside the property. - Where can we rent a car?
You can rent a car in Pian di Scò, at 1.5 Km from the property. - Are there grocery stores or supermarkets in the surroundings?
Yes. - Are there vineyards nearby?
Yes. - How far is Florence, Siena, Pisa from the Property?
29 km 30 minutes by car - Which is the nearest village or town?
The nearest village is Pian di Scò at 1.5 Km from the property. - Which is the nearest airport?
Florence International Airport is at 29 Km from the house. - Do you have a pickup or shuttle service from and to the airport?
No. - Which is the nearest bus-stop?
The nearest bus-stop is 1 km away from the property. - Which is the nearest railway station?
The nearest railway station is Figline Valdarno at 5 km from the house. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
No. - Is there a restaurant in the Property?
No, but there is the possibility to have a special agreements with typical Tuscany restaurant (on request). - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, by the telephone line.
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