FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 10am, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes. It's the typical Continental Buffet Breakfast.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  The reception speaks English, German and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 5 floors in the hotel and we have a lift.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  Some rooms hace a terracce.
• Do the rooms/apartments have a balcony?
  Some romms have balcony.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, every room is provided with the telephone and color TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  450 m from the station.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is. The guests have to pay no extra bills for air- conditioning.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, we have a garage inside the hotel for 30-35 cars and it is also available 3 covered garages: extra charge.
• Where can we rent a car?
  In downtown (Avis at 150m from the Hotel), in Florence or at Pisa/Florence airport.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are..
• Are there vineyards nearby?
  Yes, there are.
• How far is Florence, Siena, Pisa from the Property?
  Florence 35 km., Siena 100 km., Pisa 35 km.
• Which is the nearest village or town?
  It is Pescia.
• Which is the nearest airport?
  Florence Airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we don't.
• Which is the nearest bus-stop?
  It is 5 minutes from here.
• Which is the nearest railway station?
  It is at 5 minutes from hotel by foot.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there isn't.
• Are pets welcome?
  Yes, they are.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No you can't.