FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday until 6pm, Check Out before midday
• Is the price per room/apartment or per person?
  The prices indicated are the daily/weekly rates per room/apartment.
• Is breakfast included in the price and what type of breakfast?
  Yes for the rooms and apartment La Castellina.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, German, Spanish and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We will try to satisfiy the request of the guests.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a balcony?
  Only one suite.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a swimming pool? When is it open?
  No, it is at Fattoria La Castellina which is only 500 mt far.
• Is parking or garage available?
  Yes, we have a parking place behind the hotel.
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  40 km Florence, 20 km Siena and 130 km Pisa.
• Which is the nearest village or town?
  Palazzo Squarcialupi is located in the town of "Castellina in Chianti".
• Which is the nearest bus-stop?
  In "Castellina in Chianti".
• Which is the nearest railway station?
  The nearest railway station is in "Castellina Scalo", 10 km far.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.