FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 03.00 pm.
  Check-out: before 11.00 am.
• Is the price per room/apartment or per person?
  The price is per person.
• Is breakfast included in the price and what type of breakfast?
  Yes, Buffet Breakfast (includes also eggs as well as organic food section).
• Can we settle the bill on arrival?
  No.
  
• Which languages are spoken at the reception?
  English, French and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  2 floors, yes there are elevators.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  Some do.
• Do the rooms/apartments have a balcony?
  Some do.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes. Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, at no extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  Yes, we have four pools.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  Rome, Civitavecchia.
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Florence is about 2 and a half hours drive, Siena about 2
• Which is the nearest village or town?
  Saturnia.
• Which is the nearest airport?
  Rome, Fiumicino.
• Do you have a pickup or shuttle service from and to the airport?
  Yes.
• Which is the nearest bus-stop?
  No bus stop.
• Which is the nearest railway station?
  Grosseto, about 60 kms.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Fitness center, Sauna, Turkish Bath, full spa.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Only Junior Suites.