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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check-in: from 04.00 p.m.
Check-out: before 10.00 a.m.
- Is the price per room/apartment or per person?
The price is per apartment. - Is breakfast included in the price and what type of breakfast?
We don't make breakfast.
- Is heating included in the price?
The heating is not included.
- Can we settle the bill on arrival?
Yes. - Which languages are spoken at the reception?
English, French, Spanish. - How many floors are there in the building and do you have an elevator (lift) in the building?
2 floors, not elevator. - Are there quiet, private, romantic rooms?
Yes. - Are linens and towels provided or do I need to bring my own?
The linen are included. - Do the rooms/apartments have a terrace/courtyard?
Yes. - Do the rooms/apartments have a balcony?
Yes. - Do you have non smoking rooms/apartments?
No. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
No. - Is there a telephone with direct dialling in the rooms/apartments?
No. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No. - Is there a dining room where we could sometimes all dine together?
No. - Do you have an Internet/E-Mail point in the Property?
No. - Is there a swimming pool? When is it open?
Yes. - Is parking or garage available?
Yes. - Where can we rent a car?
In San Gimignano. - Are there grocery stores or supermarkets in the surroundings?
Yes, in San Gimignano or Castagno. - Are there vineyards nearby?
Yes, into the property.
- How far is Florence, Siena, Pisa from the Property?
Firenze 50 Km, Siena 40 Km, Pisa 60 km. - Which is the nearest village or town?
San Gimignano. - Which is the nearest airport?
Airport of Firenze o Pisa.
- Do you have a pickup or shuttle service from and to the airport?
No. - Which is the nearest bus-stop?
In San Gimignano. - Which is the nearest railway station?
In Certaldo, 13 km.
- Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
No. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No.
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