FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm until 7pm, Check Out before 9.30am.
• Is the price per room/apartment or per person?
  Prices are per room/apartment.
• Is breakfast included in the price and what type of breakfast?
  No.
• Is heating included in the price?
  No.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, French and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Some apartments are on ground floor and the others are on the first floor.
• Are there quiet, private, romantic rooms?
  Yes all the apartments are located in a quiet area.
• Are linens and towels provided or do I need to bring my own?
  All linens and towels are supplied by the property.
• Do the rooms/apartments have a terrace/courtyard?
  In the large common garden each apartment has a private area furnished with table and chairs.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  No.
• Is there a telephone with direct dialling in the rooms/apartments?
  No.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Do you have an Internet/E-Mail point in the Property?
  There is a public Internet Point in San Gimignano (6Km).
• Is there a swimming pool? When is it open?
  Yes, 7 x 14 mt.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  Poggibonsi or Florence.
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Florence 50 Km, Siena 40 Km, Pisa 70 Km.
• Which is the nearest village or town?
  San Gimignano 1 km away.
• Which is the nearest airport?
  Florence airport.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  San Gimignano 1 km away.
• Which is the nearest railway station?
  Poggibonsi 12 km away.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.