FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 16.00 pm to 19.30 pm.
  Check-out: within 10.00 am.
• Is the price per room/apartment or per person?
  The prices indicated are per apartment.
• Is breakfast included in the price and what type of breakfast?
  No.
• Is heating included in the price?
  No.
• Can we settle the bill on arrival?
  Yes, except from deposit.
• Which languages are spoken at the reception?
  French and a few English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Ground, first and second floor, it depends from the apartment (see the map in accommodation).
• Are there quiet, private, romantic rooms?
  The estate is plunged in the absolute peace and silence of its wide park.
• Are linens and towels provided or do I need to bring my own?
  All linens are supplied by the property.
• Do the rooms/apartments have a terrace/courtyard?
  See the map in accommodation.
• Do the rooms/apartments have a balcony?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Is there a swimming pool? When is it open?
  Yes, there is a nice private pool of 11x8 mt.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  In Colle Val d'Elsa (4 km).
• Are there grocery stores or supermarkets in the surroundings?
  Yes, in Colle Val d'Elsa (4 km).
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Florence 40 km. Siena 25 km. Pisa 90 km. Lucca 110 km.
• Which is the nearest village or town?
  The closest village is Gracciano, about 3 kilometers away.
• Which is the nearest airport?
  Florence airport.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  The nearest bus-stop is in Gracciano.
• Which is the nearest railway station?
  Poggibonsi, about 12 kms away.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  No.