Travellers Reviews
Submitted by Mark Chandler, Fishers, IN, United States
The staff, particularly Joseph, was extremely helpful and friendly. The facility was very nice and we enjoyed our stay very much.
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Very charming, old-world style. The service is first-class and the breakfasts are excellent.
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Contact Mark now!
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Submitted by Jane Greene, Raleigh, United States
Room quality varies - for the same rate, the three rooms our group occupied ranged from very poor (strong sewage smell and deodorizer in small room with street view) to very nice (larger loft style with beautiful view over countryside).
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Beautiful location, very friendly staff, comfortable accommodation
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Contact Jane now!
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Submitted by Clyde Madsen, Laguna Niguel, California 92677, United States
This is the second time we have stayed at this hotel. We stayed there three years ago and found the service and facilities beyond expectation. Lorenza and her staff create an environment that is inviting and charming as well as provide valuable input on places to see and how to get there.
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Having been at the facility prior, I did not examine the web site for explicit detail.
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The rooms and decor are what you might expect to find in this type of hotel. However, the atmophere created by the staff takes 'charm' to the highest level. Also, the most peaceful outdoor eating area anyone could imagine. The views over the Tuscany country side are breathtaking and certainly something everyone should experience. I love the old well outside the back doors. And to top it off, the location to the south entrance of Siena is very convenient.
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Submitted by Marie Becker, Colchester, Essex, United Kingdom
Very welcoming, efficient service,
First impressions as you enter reception were what a lovely, clean, individual hotel.
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I was so impressed with the standard and service I wrote to Santa Caterina to say so, which is an unusual thing for me to do.
The garden and breakfast were so relaxing and this hotel is great value for money.
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As above. Drinks in the garden a must.
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Submitted by Laura Aydelotte, Chicago, IL, United States
Everybody was very friendly and welcoming.
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The accomodations were very clean and comfortable and the location was charming.
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This was a charming hotel, and our room on the side of the building facing the countryside had an absolutely breathtaking view. The hotel staff were very friendly, and my friend and I loved the beautiful garden where we had a leisurely breakfast looking out over the hills of Tuscany. A perfect place to relax for a day or two in one of Tuscany's most charming towns. I wish we had stayed more than one night! I am recommending the hotel to my parents who are coming to Italy on their 25th anniversary soon, and would definately recommend it to others.
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Submitted by Peter Rockwood, Hastings-on-Hudson, New York 10706, United States
The Manager, Lorenza, was extremely professional in recommending restaurants and doing all the small things that ensured the maximum pleasure of our stay. The staff: Andrea, Joseph and the additional gentleman could not have been more agreeable or helpful at every moment of our residence.
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Submitted by Maureen Golden, McLean, VA 22102, United States
The hotel was just as wonderful as the website suggested, and the staff were even more helpful. We were totally satisfied!
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We will refer other friends to the website and the hotel.
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Staff even called ahead to Rome to book a hotel for the following evening.
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not really
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A charming, colorful small hotel just at the Porta Romana, a great location which avoids the 'in-city' traffic and parking issues of locations within the city gates yet is within an easy stroll to the Center. The staff is friendly and welcoming. The view from our room was breathtaking, and quite unexpected, given the proximity to the town. Ours definitely was a 'room with a view' and the interior was quite charming, as well.
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Submitted by rik fairlie, New York, NY 10011, United States
Very helpful and polite, and great English speaking skills.
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The garden was really great for breakfast, reading, and drinks.
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The fact that the hotel offers bar service in the afternoon was nice, and not mentioned on the Web site.
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It's a great place to stay just outside of Siena, away from the crowds with a feel of the countryside.
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Submitted by samuel march, glasgow, United Kingdom
very pleasant and homely
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Submitted by Dan Roach, St. Thomas, Ontario, Canada
Like several other arriving tourists to Siena by train or bus, regardless of which hotel one is staying at, we found that getting a taxi to the hotel from either station is by chance or is difficult and entails a long wait. Once we got oriented and appreciated the unique and beautiful nature of Siena we understood this situation, but it was disconcerting for a weary traveller. Taxis called from the hotel were prompt, clean and fairly priced.
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A fantastic garden for breakfast or an evening beverage. Everything we wanted: Great staff and considerate service, a small well cared for property, a delightful fresh breakfast, a clean quiet room, no clatter or noise, a great location, and reasonably priced. Walking required. We would return.
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Submitted by Cynthia Rutto, Portland, United States
We were very happy with our room at Santa Caterina. The room was comfortable and the view breathtaking. Lorenza was delightful and made us feel very welcome.
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We were only there one night, much to our dismay. Next time we will stay longer. We were lucky enough to have a room with a balcony which was an added bonus! Breakfast was even more enjoyable eaten on the balcony. Our breakfast was delivered to our room and the cappuccino's were still hot upon arrival to our room.
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Check out was quick and easy.
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Warm, clean, comfortable with an incomprable view. The garden beautiful and wecoming. Breakfast was excellent, especially on our balcony. The walk into old Siena was easy even though it was uphill.
We will return!
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Submitted by Jacqueline Morris, Leominster, United Kingdom
We had trouble finding the hotel, but if we had purchased a street map of Siena it would have helped. We relied on the brown hotel directions by the side of the road in the end.
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We had a fantastic stay. This is a superb place to stay, just a short walk from one of the city gates. We will return and recommend it to our friends and family.
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It is a very short walk from one of the city gates.
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Superb
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Submitted by James Jamieson, Winnipeg, Canada
Extremely helpful re: parking the car, and giving directions as to where to get bus in and out of Siena
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It was a wonderful experience. We asked for and got a specific room, which made the experience better. The breakfasts were outstanding, and the whole staff went out of their way to give advice on restaurants, etc.
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Excellent value, comfortable and friendly
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Submitted by Vlado Olexa
Beautiful garden, excellent views during breakfast
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The magnificent garden views
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Very nice hotel in a great position close to the Old city where you can relax and drink in the beautiful garden
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Submitted by Adrian Holmes
The hotel was delightful and the staff were extremely polite and helpful. I would have no hesitation in recommending this hotel to others.
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Submitted by Iris
The garden was exceptionally nice and you might want to highlight this more in your description. For me, it was the best part of the stay - to have breakfast in the garden overlooking the Tuscan mountains with the morning mist was just envigorating.
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See my comments above about the garden
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Very clean, comfortable, nice location, spectular garden setting to relax and enjoy what Tuscany has to offer.
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Submitted by Bonnie L.
This was our 3rd visit to Santa Caterina. We always enjoy our stays there very much. The graciousness of the staff is always appreciated.
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This is the first time we have visited when it was warm enough to have breakfast in the garden. It was a wonderful beginning to each day, with the lovely Tuscan valley below and eating in an exquisitely cared for garden.
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I was not the one who checked out for us; but eveything went quite smoothly.
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For those visitors who come from an urban environment, the lovely garden could be emphasized more, as well as the view from the rooms at the back of the hotel.
Also, this hotel is one of the most immaculately kept hotels I've ever stayed in. It is quite a pleasure.
When arriving by car, it is easy to miss the hotel just prior to the corner, and then you are in a 'right turn only' lane, that takes one considerably out of the way.
Our room was charming, and it was a pleasure to have cross ventilation in a corner room; however, the bathroom was quite small; I think it would be difficult to maneuver in for people with large physiques.
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While I typically deal directly with the hotels I visit, it is good to know that your service provides access to hotels (such as Santa Caterina) that are such a pleasure to visit. I would use your service when I'm looking for a hotel in a different location in Italy.
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Charming, small hotel with attention to detail. An extraordinary view from certain rooms in the back of the hotel, and the pleasures of a beautiful garden for breakfast. Excellent location to avoid driving inside Siena, just outside the walls of Siena and only a brief, shaded walk into the core of the town.
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Submitted by Lauren
Parking is a bit of a problem, but there is not much they can do about that.
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The hotel was wonderful and charming. We would defintely stay there again and I will certainly recommend it to my friends.
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The cost was higher than expected because the dollar had become quite weak against the Euro from the time I booked until the time we actually travelled.
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Submitted by June
I came by taxi from the train station. The taxi driver knew how to get to the hotel.
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The hotel was charming; I wish I could have stayed longer!
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A charming hotel with attractive rooms and a beautiful garden, located just outside the city walls, a pleasant 15-minute walk from the city center.
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Submitted by Kevin
Charming, quaint, extremely friendly, staffed with people who truly want to ensure that your visit to Italy is a memorable experience, great location, best breakfast we had in Italy. If and when we return to Siena, there is no doubt where we will stay-Hotel Santa Caterina.
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Submitted by LeeAnn
Hotel manager, Lorenza, came to the curb to greet us and help us into the hotel.
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We loved the hotel. It was squeeky clean and comfortable and staff was wonderful. We would highly recommend both the hotel and Tuscany.net.
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We left the hotel at seven in the morning. The night manager got us something to eat and made us coffee. He was just a sweetheart and went above and beyond at that early hour.
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The hotel is in a convenient location and views from the upper floors are spectacular. It is a great value for the money and the staff was wonderful. Breakfast was great and the bar is always open!
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Submitted by Paul
A wonderful hotel!! Lovely room, gracious service and an excellent location for visiting the old city.
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Submitted by Edward
Staff was very helpful in making reservations to Chianti / San Gimignano.
Recommendations for restaurant selections were excellent.
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Our two-story room was spacious but very difficult for my wife to negotiate as she has had two knee replacements in the last 5 months. We managed it well and very happy to have the extra space.
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Staff was very accommodating to provide an early breakfast and a taxi ahead of schedule.
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None.
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A charming hotel at the gate to the city but isolated enough to experience the beauty of the Tuscan country landscape
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Submitted by Margot
A beautiful site with very helpful and friendly staff
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While we were preparing to leave, there was a rainstorm. All members of the staff, including the managerial staff gathered up the cushions from the patio---real teamwork.
A couple who were waiting under the front portico for the storm to let up were invited into the lobby by the desk clerk---very genteel!
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Don't miss it!
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Submitted by Frank
This is an exceptional place to stay with excellent views of their garden and the beautiful countryside. The accomodations are equally as nice.
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Submitted by CAROL
THE YOUNG MAN AT THE DESK WHEN WE ARRIVED WAS EXCEPTIONALLY HELPFUL, AND CONTINUED TO BE SO THROUGHOUT OUR FIVE DAY STAY.
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WE HAD A GROUP OF 6 ADULTS. FOUR WERE IN THE APARTMENT, 2 IN A ROOM. EVERYONE WAS SO HELPFUL IN GIVING DIRECTIONS, ANSWERING QUESTIONS, MAKING RESTAURANT RESERVATIONS, AND EVEN PROVIDING AN EARLY BREAKFAST SO SOME OF OUR GROUP COULD LEAVE ON AN EARLY DAY-TRIP. WE LOVED STAYING HERE .
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DEFINITELY STAY THERE IF YOU WILL BE IN THE SIENA REGION FOR A FEW DAYS.
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Submitted by Tara
A lovely hotel. Though it is right at a busy intersection, the soundproofed windows make it very quiet and restful. It is an easy 15 minute walk to the Piazza Il Campo. The owner and staff were always gracious and very accomodating. Very helpful to us as we planned a daytrip to Montalcino and also for sightseeing around Siena. Impeccably clean rooms and very tastefully decorated. What a pleasure it was to eat breakfast overlooking the Tuscan countryside!
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A lovely hotel. Though it is right at a busy intersection, the soundproofed windows make it very quiet and restful. It is an easy 15 minute walk to the Piazza Il Campo. The owner and staff were always gracious and very accomodating. Very helpful to us as we planned a daytrip to Montalcino and also for sightseeing around Siena. Impeccably clean rooms and very tastefully decorated. What a pleasure it was to eat breakfast overlooking the Tuscan countryside!
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Submitted by Robert
Robert has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Kate
The building is beautiful. The breakfasts were bountiful and can be eaten in the lovely breakfast room or the patio overlooking Tuscany. The staff also gave us great ideas on car excursions to other Tuscany hill towns.
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They assisted us in finding the rental car drop off location.
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It's about a 15 minute walk to the Il Campo area...might be challenging for people with physical challenges. On the other hand, we were happy to be outside the city walls...Sienna is very dense (and a bit dark) inside the walls.
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Beautiful, old world, nice rooms, great breakfasts. Would stay there again.
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Submitted by Jewel
Hotel was lovely and very quiet, but the room overlooked a busy road which was quite noisy. All staff were very good; some were extraordinary. We had a loft room with bathroom on a separate level and would have preferred bed and bath on one level, but it was lovely.
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Hotel only serves breakfast but has a small but well-stocked bar. Honor bar in the room provides a little refrigerator space.
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If you go to Sienna, stay there!
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Submitted by Angel
The directions to the hotel should be more clear. Specifically, for those travellers coming in from Chianti, the directions should tell one how to get from the north of Siena to the South.
The map on the website is useless.
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Overall, the website was an excellent resource on the hotels in Tuscany. Reservations were simple and easy to get. I would recommend the website to anyone traveling to Tuscany.
We thoroughly enjoyed the hotel.
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The hotel was quaint and beautiful. The outdoor garden was a wonderful place to have breakfast and the views of the countryside were magnificent.
Privacy was a bit of a problem. Because the walls were so thin, it was possible to hear all conversations in the adjacent rooms.
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Submitted by Dennis
Your parking reservations were confusing at best! You both confirmed private parking and you confirmed parking. As it turned out, I had to park about 500 meters away the first night, but they accomodated me the 2nd night.
This is a wonderful hotel with a glorious view of the Tuscan Hills.
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Great breakfast in a lovely garden. Parking is difficult if you don't have a reserved spot.
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Submitted by NANCY
I took a taxi from the bus station so I didn't need to follow directions. The gentlemen at the front desk were all very nice.
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it was a lovely place. the garden area was beautiful. my room was not on the street side so I heard no traffic. the breakfast was very good.
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A lovely small hotel just outside the city walls. Inobtrusive. Good accommodating staff. Excellent breakfast.
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Submitted by Dawn
Staff was very helpful with our checkin and with parking.
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...by European standards.
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Great location. Very nice small hotel with attactive rate. Would definately stay there again when visting Siena.
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Submitted by Barry
Loved the view and the apartment was perfect for a family of 5. Th A/C wasn't very good and we were there in a very hot spell. We all enjoyed the breakfast very much.
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Submitted by Edward
The room was fine and had a lovely view of the garden. The only drawback is the sleeping loft. If you plan to spend much time in the room there is no place to sit and relax. Otherwise, the room was spotless. We do not recommend a room overlooking the street because of traffic noise.
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Hotel Santa Caterina offers a great location, just south of Siena and steps from the gate to the old city. It's a perfect spot if you plan to drive around the stunning countryside.
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Submitted by Lynn
The map is not very helpful. Directions can be confusing. Fortunately this was our second visit, but we still had moments of uncertainty.
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Excellent location just outside Siena walls - allows walking into town (for the lazy there is a bus, but that's no fun) and easy access to the highway. Fantastic patio with a great view of the Tuscan hills for breakfast and evening glass of wine and cheese. Outstanding service. Rooms adequate (those facing the street are noisy).
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The patio/garden is quiet, relaxed and has a wonderful view of the Tuscan hills. It creates a magical, relaxed environment for breakfast and evening get togethers.
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Santa Caterina is the perfect location for visiting Siena and the surrounding area. Service is outstanding and garden/patio is sublime. Rooms are adequate and very clean. Ideal for people who like to walk and prefer to avoid the touristy center of town.
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Submitted by Christer
Not really
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A bit difficult to find but very nice once you get there. Doesn't look much from the outside but very nice inside. Fantastic view over the valley and hills, very nice breakfast, situated just outside the wall, easy walk to nice restaurants and sights.
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Submitted by Anne-Marie
Rooms were small but very clean and comfortable. Bathrooms very small. Overall very well priced and I would stay there again.
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Submitted by Karla
We arrived in Sienna by train. The cab driver knew exactly where the hotel was located and drove us there promptly.
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I was a little surprised by the loft bedroom. The guests who wrote in had mentioned that some stayed in a loft, so I had been forewarned. We are in our 70's and often get up at night. I can't imagine being able to do this 10 years from now. Guests should know in advance about the loft structure, in case it won't work for them. We were very fortunate to have a room away from the street. Perfect.
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We had taken a copy of our agreement about price along, but it wasn't necessary.
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Yes, you do need to tell prospective guests that some rooms have a loft structure with very narrow iron stairs.
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Immediately outside the oldest gate.
Quiet. Clean. Aesthetically pleasing.
Excellent breakfast in a beautiful garden with fine view of Tuscan fields.
15-20 minute walk to the central piazza.
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Submitted by Kelly
there was a little mix up about the type of room we needed, but everything was taken care of with little problem
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I was under the impression that there were laundry services, but upon asking the staff I was informed that the nearest laundromat was in town.
The hotel was different from what I expected from the website-not better or worse.
My room was very small, though the other room we had in our reservation was spacious.
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the rooms are clean though sparse
beautiful garden and breakfast facilities
great value for the location
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Submitted by Robert
Directions from the bus station were not complete and need improvement. Unable to find Piazza del Sale.
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The lady in the breakfast room was extremely friendly and helpful.
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none
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Quaint and charming with a beautiful view of the Tuscan landscape.
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Submitted by Robert
parking situation was horrible, and cost an additional 10 euros per day
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Submitted by karen
I didnt understand from the website that the rooms were split level, it was a bit inconvenient with a small child
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The rooms are split level
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i would recommend it as a fantastic location, with a great outdoor relaxing area and unique breakfast experience
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Submitted by David
It was fine, no problems.
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very nice, would recommend it, although it is a bit of a walk into town, but doable.
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no, can't think of any.
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quiet, peaceful, beautiful view from our room. A 15 minute walk to the town center, but it was OK. Very nice staff.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Anonymous
Hotel and room were lovely -- garden where breakfast is served is especially lovely. Since the hotel is located on at a main intersection, the room was somewhat noisy at night with traffic sounds.
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Quaint traditional European hotel just outside the walls of the city. Clean rooms, good service and delicious breakfast.
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Submitted by Anonymous
It is pleasant
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Beautiful view from the balcony
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fast check out
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none
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It was a beautiful charming place.
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Submitted by Anonymous
The hotel is very pretty & charming but it is quite noisy (from the traffic intersection) if you like to have the window open. Breakfast was generous & the garden is a lovely place to eat.
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Charming hotel with lots of character & a very friendly, helpful staff.
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