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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check-in: from 01.00 pm.
Check-out: before midday. - Is the price per room/apartment or per person?
Prices are per room. - Is breakfast included in the price and what type of breakfast?
Yes. - Can we settle the bill on arrival?
It's possible on request. - Which languages are spoken at the reception?
Italian, English, French, German. - How many floors are there in the building and do you have an elevator (lift) in the building?
Ground or first floor. - Are there quiet, private, romantic rooms?
Yes, each bedroom is quiet and romantic. - Do the rooms/apartments have a balcony?
No. - Do you have non smoking rooms/apartments?
No. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
Yes, satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
Yes. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, no extra charge. - Do you have an Internet/E-Mail point in the Property?
No. - Is there a swimming pool? When is it open?
No. - Is parking or garage available?
Yes, at an extra cost of 12 Eur per day. - Where can we rent a car?
At few Kms. far from the Hotel it's possible to find the main rent-cars Companies. - Are there grocery stores or supermarkets in the surroundings?
Yes. - Are there vineyards nearby?
Yes. - How far is Florence, Siena, Pisa from the Property?
Florence 70 km. Pisa 95 km. - Which is the nearest airport?
Florence airport, 75 km. - Do you have a pickup or shuttle service from and to the airport?
Yes, on request. - Which is the nearest bus-stop?
20 metres far from the Hotel. - Which is the nearest railway station?
Siena central station, 3 km. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
No. - Is there a restaurant in the Property?
Yes. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No.
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