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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check In: from 5:00 p.m. to 8:00 p.m.
Check Out: before 11:00 a.m. - Is the price per room/apartment or per person?
The price is per apartment. - Is breakfast included in the price and what type of breakfast?
No, breakfast is not included in the price. - Is heating included in the price?
Yes, heating is included in the price. - Can we settle the bill on arrival?
No, you have to pay the balance 20 days before your arrival. - Which languages are spoken at the reception?
We speak Italian, English, French and German. - How many floors are there in the building and do you have an elevator (lift) in the building?
Some buildings have 2 floors. There isn't a lift. - Are there quiet, private, romantic rooms?
Yes. - Are linens and towels provided or do I need to bring my own?
Yes, linens and towels are provided. - Do the rooms/apartments have a terrace/courtyard?
No, there is a garden out of the house. - Do the rooms/apartments have a balcony?
No. - Do you have non smoking rooms/apartments?
No. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
No, there isn't a TV. - Is there a telephone with direct dialling in the rooms/apartments?
No, there isn't a telephone. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No, there isn't air conditioning. - Is there a dining room where we could sometimes all dine together?
All the apartments have a dining room where you can dine all together. - Do you have an Internet/E-Mail point in the Property?
No. - Is there a swimming pool? When is it open?
No, the spa is located 200 meters away.
- Is parking or garage available?
Yes, parking is available. - Where can we rent a car?
You can rent a car at the Leonardo da Vinci Airport in Rome or at the Peretola Airport in Florence. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are grocery stores in the surroundings. - Are there vineyards nearby?
Yes. - How far is Florence, Siena, Pisa from the Property?
Florence 180 km, Siena 110 km, Pisa 210 km. - Which is the nearest village or town?
Saturnia 1,5 km, Montemerano 4 km, Manciano 12 km, Grosseto 65 km. - Which is the nearest airport?
The nearest airport is Rome Fiumicino; it is at 140 km. - Do you have a pickup or shuttle service from and to the airport?
No. - Which is the nearest railway station?
The nearest railway station is Orbetello. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, but there is one in the spa at 200 meters. - Are pets welcome?
Yes, pets are welcome. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No.
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