FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 10am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  Price weekly per apartment.
• Is breakfast included in the price and what type of breakfast?
  Breakfast extra.
• Is heating included in the price?
  Heating to pay at consumption.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, French, Espanol, Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  2 floor.
• Are there quiet, private, romantic rooms?
  Quiet, private and romantic rooms.
• Are linens and towels provided or do I need to bring my own?
  Linen and towels are included.
• Do the rooms/apartments have a terrace/courtyard?
  Apartments have veranda or terrace.
• Do the rooms/apartments have a balcony?
  Apartments have veranda or balcony.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Each apartment have TV sat.
• Is there a telephone with direct dialling in the rooms/apartments?
  No.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No air conditioning temperature is cool during the summer.
• Is there a dining room where we could sometimes all dine together?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Swimming pool open 15/05 - 15/09.
• Is parking or garage available?
  Parking available.
• Where can we rent a car?
  Directly to airport.
• Are there grocery stores or supermarkets in the surroundings?
  Grocery and supermarket 3 km far in the nearest village.
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Firenze: 90km
  Pisa:80km
  Siena:90km
• Which is the nearest village or town?
  Nearest village Pomarance, Volterra.
• Which is the nearest airport?
  Pisa airport.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  Pomarnace.
• Which is the nearest railway station?
  Cecina.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes, extra to pay directly.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.