FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: Saturday between 04.00 pm and 08.00 pm.
  Check-out: Saturday before midday.
• Is the price per room/apartment or per person?
  Price is per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not included.
• Is heating included in the price?
  No, heating is not included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  Italian and English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  All the apartments are located at the ground or first floor. Sorry no lift.
• Are there quiet, private, romantic rooms?
  Yes, all the rooms are private and quiet.
• Are linens and towels provided or do I need to bring my own?
  We provide them.
• Do the rooms/apartments have a terrace/courtyard?
  The garden is at the guests' disposal, on request we can prepare a talbe outside.
• Do the rooms/apartments have a balcony?
  Il Villino has a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we have a non smoking apartement.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is not.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, in Geranio and Boschetto on consumption.
• Is there a dining room where we could sometimes all dine together?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  No, there is not.
• Is there a swimming pool? When is it open?
  Yes, there is. Seasonal open.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  Camucia, 1 km from the property.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, in Camucia.
• Are there vineyards nearby?
  Yes, there are.
• How far is Florence, Siena, Pisa from the Property?
  Firenze 115 km; Siena 60; Pisa 20 km.
• Which is the nearest village or town?
  Camucia, 1 km.
• Which is the nearest airport?
  Firenze, 120 km.
• Do you have a pickup or shuttle service from and to the airport?
  No, we have not.
• Which is the nearest bus-stop?
  Camucia, 1 km from the apartments.
• Which is the nearest railway station?
  Camucia, 1 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, pets are not welcome.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can not.