Travellers Reviews
Submitted by Eduard. M. van Beyma, 3818 JL Amersfoort, Netherlands
1) A better picture of the very nice swimming pool and its surroundings. On the present website it is not very clear. 2) Mentioning the possibility to have dinner and/or lunch and/or breakfast outside when the weather permits.
... A very nice and comfortable place with a very friendly and helpfull staff, strategically located on the westside of the Chianti, near the Superstrada FI-SI, in a quiet environment with a marvellous view on the old city of Colle di Val d'Elsa.
|
 Contact Eduard. M. now!
|
Submitted by Peter Lowe, Doncaster, United Kingdom
Hotel was excellent and the satff were exceptionally good. ... The lovely views of the hilltown
|
 Contact Peter now!
|
Submitted by Vivienne Neary, London, United Kingdom
Vivienne has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 78% rate. |
 Contact Vivienne now!
|
Submitted by Mark Martin, Bellaire, Texas, United States
Because of the large number and wide variety of properties available ... Quick and easy reservation service ... A quaint hotel with an 'Old World' feel and 'New World' amenities. The staff was very friendly and accomodating.
|
|
Submitted by Joseph McGinley, Milwaukie, United States
This was an amazing property the staffs attention to our needs was excellent!! We were on our honeymoon and our stay there really made the whole experience very memorable! Even when we extended our stay an extra day the staff was very attentive and made it a painless process. ... I didnt get to see the piano playing ballerina (pictured on your website) where was she? ...just kidding ... We had a wonderful and memorable honeymoon because of our stay here. It was gorgeous, and comfortable even in the hottest part of the summer.
|
|
Submitted by Phil Williams, Las Vegas, United States
My only complaint would be that there was not a TV in the sleeping area, only in the sitting room. ... We stayed with another couple and had a private patio that connected the two rooms which was fabulous ... Great location, friendly personnel, breakfast included, wonderful views out the windows of the Tuscan valley.
|
|
Submitted by Tannon McCaleb, Glendale, United States
The hotel staff were fantastic! In fact, the staff were my favorite part of this stay. Very delightful and helpful. The hotel property was perfect.
|
|
Submitted by John O'Sullivan, Co. Cork, Ireland
Very pleasant stay in what is a lovely hotel. ... That it is situated close to Calle de Vallse which has a wonderful local market, That it is well singposted once you get close to the town and that it has loveley resteraunts within walking distance of the hotel. ... Beautiful friendly hotel that ca be used as a base to discover Tuscany.
|
|
Submitted by Steve Lundy, London, United Kingdom
We had a very difficult time finding the property. A small map showing the route from the A1 would be helpful. ... The room was more than spacious, I would say cavernous even. Wood floors and a tall ceiling meant that sounds echoed through the two rooms. The room was nice but lacked warmth. I would replace the stylish but not very functional chairs with a small sofa and chair, and carpet the room. ... The entire staff was first rate throughout our stay. ... The location is not ideal. It is in a sort of commercial/retail type area, and lacks the charm of staying in the countyside or in the middle of an old village. ... Great staff, unusual but interesting building that could really use a decorator with some common sense. Close to many sights and attractions, but not in a nice location.
|
|
Submitted by Guy Putman
Recommend more powerfull airco in the room. When we arrived, the room was hot and the availble airco could not cool it down.
Would be nice to be given the option to get a rooms with minimum noise (at more cost is OK.) ... A nice italian 'vila'; good to stay when on the raod or for a couple of days to relax.
|
|
Submitted by Jim O'Hara
Very freindly, and took time to give an overview of the facilities. ... Avery relaxing location, providing a very clean and well run hotel of a very good standard. ... yes
|
|
Submitted by ANDREW LACEY
The staff were perhaps the most helpful I have ever encountered and the hotel lived up to all expectations although it was rather difficult to find.
|
|
Submitted by William Douglas
We were disappointed that the on-site restaurant was not open during our stay. ... A lovely location in the Tuscan countryside. The accommodation and service were excellent. Note that you have a short drive into Colle Val d'Elsa for meals and other services.
|
|
Submitted by Peter Stillman
Absolutely charming hotel, with helpful staff, and a good breakfast. Not far from town by car. ... 'Very good' because we were upgraded! ... driving up the hill is amusing -- you have to put your car into first, which I rarely do once I am moving ... as a converted monastery (or was it a della Rovere country house? or both?) that retains its ancient charm (and a good-looking courtyard), while having been modernised to a high level of comfort
|
|
Submitted by Gerard
Could'nt be better. ... No ... Nice place and a nice village (Colle Val d'Elsa) Gerard
|
|
Submitted by Yevgeny
Extremely courteous staff that went out of their way to help. ... There was a restaurant that was not affiliated with the hotel but located on its property. I would not recommend going there, the quality of the food was not up to par and it was excessively overpriced. ... Excellent decor and overall atmosphere with exceptionally friendly staff made our honeymoon stay out of this world. Be sure to do the wine tours and spend the evenings around the town center where there is more nightlife and restaurants.
|
|
Submitted by Heidi
We were unaware that the restaurant would be closed. We were looking forward to eating there. ... A treat on the Chianti Rd. The grounds are lovely. The staff were friendly, helpful and attentive. We stayed in a junior suite with our two children and had plenty of room and privacy with a patio outside the master bedroom. We would have loved to stay longer but were passing through on our way to Florence.
|
|
Submitted by Jon
We were a little disappointed because we thought that the property would be isolated in the country. ... A gorgeous property in an undiscovered part of Tuscany.
|
|
Submitted by Melinda
It would be very helpful to future guests of the property if additional directions to the property are published on the website. After taking the Colle di Val D'Elsa Sud exit on the Siena-Firenze highway, we did not really see any signs to Localita La Badia as was indicated in the website. Fortunately, after driving around for 15 minutes, we did see and followed the signs to Relais Della Rovere.
I would like to especially commend the reception and registration staff at Relais Della Rovere for their efficiency, kindness and very warm welcome. The staff managing the breakfast was equally efficient and helpful. ... We will definitely go back and stay at the property should we find ourselves back in that area. We will also not hesitate to recommend the property to our friends and family. ... There is a restaurant on the property which served very good regional food. It was such a welcome convenience to us not to be troubled with trying to find a place to eat for dinner, since we arrived and checked-in quite late. ... A very quaint and very clean and well maintained property in a historic setting with friendly, efficient and helpful staff.
|
|
Submitted by Niamh
The directions issued were quiet confusing. We tried to stick to them however we went wrong from the very beginning. We were unable to find the roads etc. however this could have been down to language difference. ... The hotel was fantastic. The staff were absolutely lovely. I would highly recomment a break in this hotel. We will definitely be returning. ... The staff allowed us to remain in our room for a few hours as our flight was late in the evening. I did think the hotel was a little overpriced at 178.50 per night even though it was fantastic. ... The website describes it well although the experience was so much more. The staff made us feel at home, they couldn't do enough for us and no request was a problem. ... Absolutely fabulous. The hotel was so peaceful and refreshing with loads of little places to quietly sit and take in the beauty of the grounds.
|
|
Submitted by Rosemarie
Rosemarie has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 83% value and his check-out with a 78% rate. |
|
Submitted by Nicole
Nicole has left no specific comment, however has rated the overall satisfaction rate with a 91% score, his arival experience with a 75% value and his check-out with a 78% rate. |
|
Submitted by Mario
Very nice and caring staff. I will absolutely recommend it to others. Though it was not so easy to find, we arrived by car from Bologna. It was a bit confusing. Perhaps would a better map do. Or a link to some web page, where you can insert the route and see where the relais is. ... Yes, I would recommend it and I will probably visit again when I'm in the neighbourhood.
|
|
Submitted by Thomas
staff outstandingly helpful we found the air conditioner ineffective, but this may have been a problem only in our room ... quiet, classy place with a wonderful staff in an overlooked hamlet...
|
|
Submitted by Pedro
The property has a beautiful architecture and one would expect interior decoration more comfortable/ special. The swimming pool is excepcionally agreable and settled in a beautiful garden. Staff is very attencious and helpful. Decoration of rooms is poor. Untill we got there , we never realized is was so close to an urban area. Colle Val D'Elsa is a very interesting village. ... The fact that this property is so close to a citty never occured to us until we got there. As first we were a bit desapointed that is wasn't in the countryside, but then , everybody was so nice and the pool so pretty and our room so quiet , that we felt very well.
... Very comfortable beautiful property, with very nice and helpful staff , that should improve its interior decoration . The bar area is very poor, there should be a reading /relaxing area with an improved decoration in the sense of Simple and elegant.
|
|
Submitted by Stephen
Very welcoming, helpful and polite staff....made you feel really welcome ... The hotel is beautiful and the staff superb. In-room tea/coffee making facilities would improve the offering. Soundproofing is almost non-existent and you can hear everything...even from bedrooms some distance away!! The restaurant was very disappointing and expensive. Poor ambience and very slow, abeit pleasant,service. It is run by a concessionaire, who commenced only a month ago. We were surprised that there was a cover charge. Food was reasonably good but little of it! ... as per additional comments about our stay ... Delightful but eat out! Do not go there if you are noisy in the bedroom.
|
|
Submitted by Julie
Excellent, friendly and thorough ... The staff were excellent, very friendly and unobtrusive attention....though perhaps a little under staffed. It was surprising to find that a hotel of this rating had a bar that closed at 2000h Breakfast: coffee was disgusting,otherwise food was ok. The restaurant I believe doesn't belong to the hotel; staff excellent, food fair, wines expensive. Partner's steak of poor quality, tough. Food could have been a bit more imaginative. Shower in bath whilst working wasn't suitable to have a proper shower ... Excellent service, including helpful in providing copy of map and directions to next location ... Not quite as secluded as indicated. ... A lovely old, well maintained place to relax, with a lovely pool and unobtrusive service from friendly staff. Good location for exploring Tuscany. Don't rely on the restaurant as expensive with food of not very good quality.
|
|
Submitted by Pawel
Pawel has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 74% value and his check-out with a 61% rate. |
|
Submitted by Nathalie
The room was clean but was lacking decoration and style. In comparison with the price, I was expecting a more 'luxurious' room. ... see comment above ... Good situation vis-à-vis San Gimignano, Chianti region and Sienne. Swimming pool very nice. Room not 'warm' enough.
|
|
Submitted by Anonymous
A wonderful experience that I would highly recommend to anyone
|
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 91% score, his arival experience with a 100% value and his check-out with a 78% rate. |
|
Submitted by Anonymous
What a wonderful property, in every aspect. It was one of the highlites of our trip!
|
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 91% value and his check-out with a 78% rate. |
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 89% rate. |
|
Submitted by Anonymous
the 'green' around the swimmingpool was to net ... none ... very beautiful with a nice area
|
|
Submitted by Anonymous
Hotel was very good, although i was disappointed that the restaurant was closed for the majority of our stay ... The town of Colle Val D'Elsa was further away from the hotel than was suggested on the web-site. It was not really practicial to walk to any other restaurants ... Very quiet & relaxing
|
|
Submitted by Anonymous
We had requested two twin beds in a room with traditional decor. They did not seem aware of the twin bed request. It turned out that the twin beds were only available in a contemporary room setting..so that is what they ended up giving us. They were very gracious though...showing us several rooms that we could choose from.
|
|
Submitted by Anonymous
Excellent service at the front desk.
|
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 83% value and his check-out with a 89% rate. |
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 83% value and his check-out with a 78% rate. |
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 83% value and his check-out with a 78% rate. |
|
Submitted by Anonymous
My flight was delayed and I arrived very late. The hotel arranged a taxi for me, at my request, and the driver was waiting for me at Pisa Airport. The gentleman on reception when I arrived (after midnight) was very kind and very helpful. ... The hotel is beautiful and I regret that I did not have more time to enjoy the facilities. ... Again, the people at reception were extremely helpful. ... I would describe it as charming and elegant, in beautiful surroundings. The route from Pisa that the taxi driver took seemed confusing, however.
|
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 75% value and his check-out with a 78% rate. |
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 75% score, his arival experience with a 83% value and his check-out with a 78% rate. |
|
Submitted by Anonymous
We had to change rooms because of the constant barking of a dog in town. The receptionist did the change without fuss. Could we suggest to install a hook for the shower so a shower can be taken standing up and with both hands free. We had a lovely stay and most certainly would return. V & F Maas ... not known ... Very friendly hotel in a pleasant surrounding not far from town
|
|
Submitted by Anonymous
The staff and facilities were excellent. My only criticism would be about the location of the hotel. I was not anticipating it being in a residential area. The details inferred it would be in a more remote and picturesque setting ... The hotel was as described, but as noted previously, the 'setting' was not as anticipated. ... The location - see previous ... Restful and peaceful once in the hotel grounds. A good base for exploring Tuscany.
|
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 75% value and his check-out with a 78% rate. |
|
Submitted by Anonymous
accomodation is not as luxery decorated as suggested at the internet.
|
|
|