FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In from 3pm.
  Check Out before 10am.
• Is the price per room/apartment or per person?
  Per room.
• Is breakfast included in the price and what type of breakfast?
  Yes.
• Can we settle the bill on arrival?
  Yes, it is possible.
• Which languages are spoken at the reception?
  English, French and German.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  Yes. Some rooms have private outdoor area.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all the rooms have satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, all the rooms are equipped with direct phone .
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, without any extra charge.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Yes, we have a nice swimming pool on the property.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  In Colle Val d'Elsa or Pisa/Florence airport.
• Are there grocery stores or supermarkets in the surroundings?
  Yes. In Colle Val d'Elsa (500m) you can find many facilities.
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Florence 35km, Siena 20km, Pisa 80km.
• Which is the nearest village or town?
  Colle Val d'Elsa.
• Which is the nearest airport?
  Florence airport.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  At about 200m.
• Which is the nearest railway station?
  Poggibonsi at 6km from the Hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Sorry, pets are not welcome.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.