Travellers Reviews
Submitted by Oddvar Staulen, Bodø, Norway
Oddvar has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by Mary Hickey, Montclair, New Jersey, United States
We were late in arriving because of traffic, and the villa had everything completely set up for us when we got there.
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We were thrilled. Usually, when you see something on a website or in a brochure, it's an exagerrated version of reality. This villa was even more lovely that I had imagined, and the property was even more beautiful than the web pictures suggested. The housekeeping and grounds staff kept our apartment -- and the surroundings -- impecabbly clean. Our experience at Relais Villa L'Olmo exceeded our expectations in every way.
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Include the fact that it's a pleasant five-minute walk to a wonderful town -- not just a little village, which is the impression I had had from the website. In addition to the restaurant connected with Relais, there is a wonderful trattoria where we had one of the best meals we had in Italy.
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I have already told friends it's one of the loveliest places I've ever stayed. It's got all the features of a private apartment as well as all of the amenities of a first-class resort. The staff was friendly and accommodating, and eager to help us plan our sightseeing trips around the areas. We couldn't have been more satisfied.
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Submitted by Lori Leonardos, Virginia Beach, United States
A wonderful property. The accommodations exceeded our expectations. Great value for the price! We stayed in one of the private villas. The villa was spacious and the private pool area was huge and beautifully landscaped. The staff was impeccable in cleaning our villa (both inside and out) every day.
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THe view of vineyards and olive orchards is fabulous, but was not described on the site. The town of Impruneta is utterly charming. Wonderful restaurants and entertainment in the square.
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FABULOUS!!
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Submitted by Terry Harris, Kennett Square, PA 19348, United States
I HAVE recommended your site to others. When describing my stay in Italy, almost everyone asks 'how did you find such a great place'. My reply is 'Tuscany.net'.
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no need. direct communications with Ana Paula Paneroni at Relais Villa L'Olmo was excellent.
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did not know it existed.
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Quickly done, efficient and done in English (which is much appreciated because my Italian skill is terrible).
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We arrived earlier than the check-in time indicated in the terms & conditions. The Relais Villa L'Olmo sent a taxi to pick us up and bring us to the villa. The room was not ready when we arrived, but they made us comfortable and brought us coffee while we waited the short time for the room to be prepared. The wait was not a problem - the views were so good!
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Again, we had a great stay. Even though all staff members were a joy to interact with, I would like to commend Ana Paula Paneroni and Claudia Jerger for their personal attentiveness and excellent service.
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The directions from the airport could be a little more clear.
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It was an efficient and pleasurable experience on all counts.
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Relais Villa L'Olmo has the beauty and feel of an intimate and private location, while being within walking distance of a charming and typical Tuscan town. The staff is always willing to assist guests, and is small enough that each guest feels as if they are getting dedicated personal attention.
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Submitted by tim taylor, Lawrenceville, United States
A lovely villa with a lovely view. The service was excellent. We would stay there again if we traveled to that area of italy.
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Submitted by Robert Machinski, Los Gatos, CA 95032, United States
Our visit was perfect and the staff was extremely accomodating and helpful.
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The only problem that we had was when we rented the available bikes from Rellais Villa L'Olmo. They were completely substandard and not maintained at all. Two of the bikes had mechanical problems. We actually thought we would need a taxi back. We were still charged the bike rental fee upon checkout nonetheless. Otherwise, everything was perfect.
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Submitted by Fiona Duguid, Kintore, Aberdeen, United Kingdom
We arrived very late at night and although we had been given clear instructions about how to locate and enter our apartment, I was very grateful to find that there was someone there to show us everything.
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I have had a few dubious experiences from accommodation booked over the net, so was a little concerned. However, Relais Villa L'Olmo was absolutely as described and more! It was great.
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Although transport (other than a car) in and out of Florence is well provided for, in order to make the most of staying there, I would recommend people have their own transport.
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This was a beautiful hotel in a good location with great service. I will definitely be going back.
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Submitted by Fara Fontenot, Lake Charles, Louisiana, United States
This was a wonderful facility, and I definitely will stay there when I visit Tuscany in the future. It was truly a beautiful area, and the Relais was superb in their hospitality efforts. Being an executive in the tourism industry in the U.S., they definitely well-represent the Tuscany area!
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It definitely exceeded my expectations!
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Impruneta is a wonderful town and we enjoyed the experience.
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I would highly recommend it, and I also informed my travel agent about it in case she has any inquiries.
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Submitted by Bob Wilkins, Idho Falls Idaho, United States
I would highly recommend this property to any one.
The staff was excellent and went out of their way to make our stay wonderful.
We would do this part of our trip again.
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Submitted by Durval Tavares, DIGHTON, United States
The accomodations and experience were excellent. We enjoyed our stay very much.
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Excellent stay in Tuscany. Close to Florence. Friendly staff. Great view.
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Submitted by Gary Semenchuck, Regina, SK, Canada
Our arrival experience was exceptional. Claudia was very welcoming and helpful and everything was ready and waiting. The directions online are fairly clear but could be more explicit for first time visitors like us. I got more detailed directions from Relais Villa L'Olmo which made it much easier to drive to it.
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We loved Relais Villa L'Olmo and the staff were very accommodating and knowledgeable. The apartment was clean and very comfortable and very convenient. The location was ideal for everything.
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The check out was very friendly and efficient.
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It's a wonderful accommodation...ideal location, very well equipped, clean, with a breathtaking view of Tuscany. The owners and staff are very friendly and helpful. It feels like home right away.
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Submitted by Andrew Thompson, Hedon, United Kingdom
An ideal location for a peaceful and relaxing break away.
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Submitted by Marla Hundley, Roanoke, United States
We loved our accomodations! The receptionist was polite and very helpful.
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We felt very spoiled in our accomodations and the surrounding town was excellent in all aspects. It was the perfect taste of Tuscany. We loved it!
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The receptionist arranged for a driver to transport us to the Airport. Very accomodating.
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Wonderful and highly recommended.
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Submitted by David Hughes, Hartlepool, United Kingdom
Staff were very helpful in locating
luggage that had been lost by the airline
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A delightful property in an ideal
location just south of Florence. The
staff were very friendly and helpful, and
the accommodation was spacious, clean and
well maintained.
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Submitted by Vanessa Cardew, Acton, London, United Kingdom
We loved every second of our stay. Beautiful setting, excellent villa, lovely pool. V helpful and freindly staff
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The photos on the site don't do the property justice. Staff v helpful at all times - particularly Paula and Denise who were brilliant.
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get better photos and testimonials from people who have stayed with you - your list of suggested places to visit would also be useful
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Beautiful , quiet , villa. Great place to choose as a base for site seeing - easily accessible for Florence, Pisa, Sienna and the coast. helpful and friendly staff. Clean, comfortable accommodation in beautiful vineyard and olive grove.
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Submitted by Daniel Kahneman, Princeton NJ 08540, United States
We were delighted with both Denise (who greeted us) and Paula. Both were exceptionally pleasant and helpful. Denise lent us a stroller of her own, which really helped us. You could not have better staff!
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We really appreciated it. One feature that we had not noticed in the description was the daily cleaning service and frequent change of linen -- this is better than in most places, and really improved the quality of our life. We were also grateful for the many little things that were provided. The pool is excellent, and the shed in which we barbecued was surprisingly cool and comfortable even on hot days. Altogether, a very good experience.
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You will enjoy it!
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Submitted by Denis Fragias, Dollard-Des-Ormeaux, Canada
Fantastic view.......great location and very nice accomodations.
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Submitted by Marian Bongiorno, Surrey Hills 3127, Australia
Even though we arrived earlier than expected we found Eleanor to be very friendly and helpful with always a smile on her face. We found the property to be well maintained and clean and all that we expected and more for a family of four to experience Tuscany.
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We all enjoyed the pool and pool area and thought it was wonderful to have it located a little away from the rooms to maintain the quietness of the villa. We loved the oil and enjoyed preparing the local food to enjoy outside ao our terrace. Although we were a bit disapponted at not being provided with wine glasses
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None
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I did think thet the laundry was free of charge. I dont think that the beautiful views were given enough emphasis
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Far enough from Florence to get the true Tuscan experience, but close enough that we could easily do a day trip. It was beautifully presented and a great retreat with or without children. We loved the fact that local food was easily obtained and that we could prepare simple meals with a glass of wine while we enjoyed the sunset and felt this all added to our experience
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Submitted by David Lindsay, Abington, United Kingdom
Very clean and precise web site. A joy to use.
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Submitted by Bianca LUND, Stavanger, Norway
I have already recommanded the place for all I know. Hopefully I will have the opportunity to come back myself one day, cause the property, villa and surroundings were just amazing! This site, (Tuscany.net) is such a well-run and excellent site that I will for sure use it again!
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Submitted by Joseph McCarthy, Sarasota, FL, United States
Directions on your website take your customer to Tavernucci and then provide driving directions inside Imprunetta, without directing the guest to travel the 5K to get to Imprunetta. Thereby having us look for turns that did not exist anywhere near the Tavernucci location.
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Would definitely stay there again. Wonderful people, especially Ana Paula.
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just fix directions
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Good value, excellent hospitality.
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Submitted by Robert Koldys, Belmont, United States
The directions were a bit confusing and we ended up at a local persons home. The confusion was that the directions stated to turn right on a dirt road 4 meters after the Impruneta sign, but there were two signs (one that stated the direction to Impruneta and then about 7 km the other, which was the city line of Impruneta.)
As for the arrival, we arrived after the stated hours since we got lost and the main office was closed. Someone did come down and let us in and were very kind and helpful.
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The property was better then the website, however, it looked more secluded on the website.
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The staff was very helpfull.
They are located very close to several vinyards.
Their Olive Oil is very good.
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Excellent place to stay if you want to be close to Florence but yet expereince the Tuscan country living.
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Submitted by KAY HEILGEIST, ISSAQUAH,WA., United States
we arrived late and our welcome letter and room were on the door with the key under the mat. Very effecient.
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we had a wonderful stay...even extended it 2 more days than planned..and accomodations were worked out to do so. The bus service from Florence to Impruneta was so good...and lets you off just a very short walk to the villa. You can even buy tickets at reception for the bus. The town was also charming.
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How to find the bus and which one to take to the villa when you arrive in Florence via train would have been very helpful. We spent a lot of time trying to figure it out.
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Beautiful, relaxing...homey...comfortable. a good base for touring around tuscany, even without a car. The bus service is very good.
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Submitted by wayne muster, San Clemente, United States
We got in to Florence late after a full day of travel. We were tired. The directions on how to catch the bus were not clear. We took a fifty dollar taxi ride instead and the driver couldn't understand the directions so he needed to call the L'Olmo office. The keys and welcome info. were on the doormat so everything was fine once we got there.
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The facilites were excellent. The kitchenette was functional and clean. Bathroom was in good shape although the shower stall leaked. The bed and linens were very comfortable.
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Impruneto was a lovely little town with about 6 -7 really good restaurants that were reasonably priced and very good. After a busy day in Florence it was a huge pleasure to come back to Impruneto for a good, quiet meal away from all the other tourists. The people in town were great.
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Submitted by Om Gupta, Northboro, MA 01532, United States
Will recommend Relais Villa L'Olmo to my friends as worth it.
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Submitted by everett dehut, Troy, United States
There was not any information on how to use the dishwasher, how to use the satellite TV or what American Stations there were, nothing telling us how to use the phone to reach the front desk. The Receceptionist had NO IDEA how to connect from our room to the internet. NONE. Carried a laptop from US not to be able to use. How to Turn on the air conditioner??? NO instructions. The flies in our room were horriffic. Nothing in there to help kill them. Couldn't sleep without getting 10-30 bites a night. My husbanc hated it and will never come back. I can see why on Travel Advisor not to many people had something positive to say. Oh yes telling us you had a washer and dryer to use would of helped us not wash our things in the sink and drying the clothes out by the pool.
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much older and worn was the room.
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none
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we wouldn't recommend it.
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Submitted by Roy McCullough
Very helpful staff. Happy and willing to help.
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A wonderful property. Wonderful views. Excellent location.
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Staff very helpful in assisting with directions to our next destination.
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Only that the staff are very helpful, with a good knowledge of places to eat and places to visit.
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Excellent. I would recommend it to my friends and I would happily return there myself.
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Submitted by peter beuret
Eleaonora at reception was extrememly helpful
and went over everything in detail, giving us good explanations and orientation.
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the only dissapointment that we had was that we planned to use the autobus from Impruneta into & returning from Florence each day and only after arriving did we find out that the bus service ends at 20:30. Therefore we could never stay in Florence for the evening.
I imagine most clients were not affected as they had automobiles, but we wished it had been stated in the Villa website that bus service to town was limited.
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Excellent place to stay if one had an automobile. Good base for exploring the Tuscan countryside. Helpful staff and excellent facilities. Lovely setting.
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Submitted by Gary Cope
We have just spent the past 5 weeks in Europe and the stay at Relais Villa L'Olmo was by far the accomodation that stood out in our minds as the most warming and comfortable.
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We have just spent the past 5 weeks in Europe and the stay at Relais Villa L'Olmo was by far the accomodation that stood out in our minds as the most warming and comfortable.
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Submitted by Bruce Miller
It was a beautiful property, very convenient to Florence. The staff was excellent, especially Paula.
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I only feel that they should make a better effort to integrate their olive and wine production into the experience.
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I would recommend it highly.
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Submitted by JoLee Ford
I would stay there again in a heart beat.
The place was wonderful and surpassed our expectations. It was one of the highlights of our Italy trip!
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WONDERFUL.
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Yes. and...I would love to go back with them.
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Submitted by Marilena Popolizio
How convenient it was to get into Florence but being far enough away to have a true countryside experience. The pool and the fig trees all around were an extra plus!
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Absolutely beautiful, peaceful and calming! It was truly like looking out to a postcard each morning!
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Submitted by Karin Wolter
Karin has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 74% value and his check-out with a 78% rate. |
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Submitted by Yolanda
It is very easy and fast web page. There is a lot of information and the reservation is very fast.
The chosen places are very nice and there is a variety of them.
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I made by myself
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They provide information and maps of surroundings and a list of restaurants you can go. It is a very well organized property and they have inmaculate apartments. Children are welcomed. We spent a wonderful time there.
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Because the same reasons I mentioned before: fast reservation, very goog cathalogue of properties and very good information provided.
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It is a quiet and very well care property, looking to the vineyards. The apartments are very spacious and clean. The best thing is the atmosphere you can breathe in this place. Breakfast provided is very pleasant and they are all the time paying attention to you. The organization is perfect.
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Submitted by francis
Excellent accommodation. Villa is set in a magnificent area with superb views. Good location for visiting Florence and surrounding areas. The restaurant, owned by the villa, in the local village is highly recommended.
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Submitted by Rozini
We had a lovely time. Really a beautiful place. Great to get back to after visiting bustling Firenze or the busy Siena and S. Giminiano. Would recommend it to anyone. In fact has done so already. Everyone there was so nice and helpful. Definitely will stay there again if we ever go back to Tuscany.
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Beautiful. Peaceful. Relaxing. Breath taking views. Wonderful atmosphere. Great place to be immersed under the Tuscan sun.
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Submitted by Susan
Susan has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Caroline
Eleonora was fantastic - so helpful
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Wonderful relaxing time
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I would not recommend their restaurant which was off site - service was terrible.
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Beautiful views, quiet, clean, spacious and wonderful swimming pool. Vary helpful staff.
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Submitted by Matt
Fantastic welcoming people. had a big day of travel and it was a very warm welcome
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fantastic, relaxing
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Submitted by Weissman
Weissman has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 100% value and his check-out with a 100% rate. |
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Submitted by Terry
Denise spoke english, was very welcoming. We were very happy with the villa.
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This is the part that most impressed us. The property was very true to the description on the web. The views, the condition of the rooms, the countryside all superb. It is difficult to capture the grandeur of the panaramic view in a picture, it was indeed splendid. We were so pleased with our stay. I have reccommended your web site and Villa Olmo to friends and would love to return. The jasmine and lavender were aromatic and lovely. Paola in the office was delightful, so friendly, enthusiastic and very eager to assist us. The village of Impruneta was a nice surprise very quaint and warm.
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Speedy and efficient.
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The restaurant owned by the villa is superb as well as many of the other restaurants in Impruneta within walking distance were excellent.
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Wonderful!!!!!!
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Submitted by Wolfgang
very nice welcome from the reception.
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very good. Hope we come again.
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no. all details are right on the website. excellent stay for trips to florence and the whole tuscany.
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Herzliche Atmosphäre zum Wohlfühlen. Freundliches Personal. Idealer Platz den Urlaub zu genießen.
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Submitted by Kathryn
We took the CAP bus from Florence. It was very comfortable and easy. The driver and other passangers were helpful to us.
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We were very pleased with the accomidations.
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The perfect respite during a busy tour of Italy.
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Submitted by Quan
It was a great stay. Viviana and Eleanora were great. We will stay again at the Relais Villa L'Olmo!
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Excellent.
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I would add that it is an operating farm that produces excellent wine and olive oil.
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Fabulous little bed and breakfast villa that overlooks olive groves and the Tuscany valley. It is a working farm that still produces its own line of wine, including Diadema, and presses its own olive oil. Very charming place with lots of appeal and close to Florence (15 mins) and all the surrounding villages.
Wonderful place to stay!
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Submitted by Alison
The girl on reception was wonderful. She went above and beyond to ensure we had everything we needed. She was friendlly efficient and cheerful.
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The villa was lovely and the staff exceptional, Truly a delightful experience.
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Friendly, comfortable, pretty and value for money.
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Submitted by Robert
Robert has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 83% value and his check-out with a 89% rate. |
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Submitted by Andrew
No
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Very relaxing location but also very near to Florence which is easily reached by bus. Great views of the vineyards and olive groves, pool area large and generally very quiet.
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Submitted by Paula
We loved the place. The views were wonderful. The small town nearby, Impruenta, had everything we needed for our week long stay. In fact, we went into Florence one day to sightsee and we could not wait to get back to our villa because it was so peaceful.
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Wonderful views, friendly helpful staff, close enough to town to walk to the small city park, and accomodations that exceeded our expectations. It was just like being at home away from home. After six days we hated to leave as we felt we were becoming a part of the local community. We much preferred our stay here in this quiet beautiful location to the time we spent in Rome and Florence.
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Submitted by Louise
A large group of us checked in together and Elenora had the whole process very well organised, with everyone's key and information pack ready and she escorted each group to their accomodation.All registration forms etc... were filled in later at our leisure, so there was no waiting about.
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Elenora, Valentina and the rest of the staff made our stay very enjoyable.They were very helpful and patient and provided us with any information we required; doctors, hairdressers, bus tickets,taxi bookings and bus hire etc.... Nothing was too much trouble for them.
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As we had a very early departure we were able to check out the afternoon before and once again everything was ready and organised.
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Relais Villa L'Olmo is like a little piece of heaven in the hills of Tuscany.The views are wonderful,it's quiet, private and very relaxing.Definitely a place to return to.
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