FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm until 7pm, Check Out before 10am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room/apartment.
• Is breakfast included in the price and what type of breakfast?
  Yes.
• Is heating included in the price?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  Italian, English, French, German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The apartment can be on the ground floor or on the first floor, it depends on the type of apartment clients choose.
• Are there quiet, private, romantic rooms?
  Yes.
• Are linens and towels provided or do I need to bring my own?
  Yes, they are provided
• Do the rooms/apartments have a terrace/courtyard?
  Yes.
• Do the rooms/apartments have a balcony?
  Those on first floor.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there isn't. Ask the reception to telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Is there a dining room where we could sometimes all dine together?
  No.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Yes, 5x15 mt.
• Is parking or garage available?
  Yes, it is. There is a free inside parking only 50 mt away from the apartments.
• Where can we rent a car?
  In San Sepolcro (16 km).
• Are there grocery stores or supermarkets in the surroundings?
  There are many grocery stores in Anghiari (7 km).
• Are there vineyards nearby?
  No.
• How far is Florence, Siena, Pisa from the Property?
  Florence 100 km, Siena 88 km, Pisa 190 km.
• Which is the nearest village or town?
  Anghiari, 7 km.
• Which is the nearest airport?
  Florence FLR.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest railway station?
  At Città di Castello 26 km away (railway line: Perugia); Arezzo 27 km away (railway line: Florence).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.