FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 02.00 pm.
  Check-out: before 12.00 pm.
• Is the price per room/apartment or per person?
  Per Room.
• Is breakfast included in the price and what type of breakfast?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, French, German and Russian.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  Some rooms.
• Do the rooms/apartments have a balcony?
  None.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  At Florence or Pisa airport, on arrival.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, in Valdottavo at 4 km.
• Are there vineyards nearby?
  No.
• How far is Florence, Siena, Pisa from the Property?
  About 30 km Florence, about 80 km Siena and about 90 km Pisa.
• Which is the nearest village or town?
  Scarperia, 3 km.
• Which is the nearest airport?
  Florence FLR 30 km.
• Do you have a pickup or shuttle service from and to the airport?
  Yes.
• Which is the nearest railway station?
  San Pietro a Sieve, 5 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.