FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: From 09.00 pm.
  Check-out: Before 12.00 am.
• Is the price per room/apartment or per person?
  The price is per person.
• Is breakfast included in the price and what type of breakfast?
  Yes.
• Is heating included in the price?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  No.
• Are there quiet, private, romantic rooms?
  Yes, all rooms.
• Do the rooms/apartments have a terrace/courtyard?
  Yes.
• Do the rooms/apartments have a balcony?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  No.
• Is there a telephone with direct dialling in the rooms/apartments?
  No.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  At florence and Pisa airports.
• Are there grocery stores or supermarkets in the surroundings?
  No.
• How far is Florence, Siena, Pisa from the Property?
  Siena 60 Kms, Pisa 180 Kms, Firenze 100 Kms, Arezzo 45 Kms.
• Which is the nearest village or town?
  Siena.
• Which is the nearest airport?
  Florence Airport.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  300 metres from the house.
• Which is the nearest railway station?
  Chiusi.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.