Travellers Reviews
Submitted by Laurie Dietz, Poway Ca 92064, United States
We arrived about 2:30pm and Irena greeted us and invited us to have lunch in the dining room. It was about to close but she asked them to stay open to accomadate us. She was very helpful.
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What a beautiful place! Not as close to Siena as stated (a few kilometers) but very nice. Irena is a gem, so helpful and pleasant. She arranged a wonderful tour of the Chianti winery and area. All 6 of us were impressed with this place, it has so much charm. I would love to come back when the weather is warmer so we could use the outdoor facilites.
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A beautiful place in the country. We all loved it and wished it had been better weather so we could enjoy all the outdoor activites.
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Submitted by Derk-Jan Brand, Voorburg, Netherlands
We felt very welcome, with aguided tour over the property.
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Very comfortable but rather noisy because of the road that passes the Residence.
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Timely and correct.
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Child friendly.
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Recommendable
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Submitted by Denice Carlile, Summerville, United States
Very accommodating. We arrived after hours due to late flight and lost taxi driver. The restaurant was closed and we were starving. Within minutes of our arrival a bottle of wine and a tray of delicious sandwiches arrived at our door.
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All of the staff were very friendly, polite, professional. The owners went overboard to see that we were enjoying our stay. They provided information for day trips and even drove us in a personal car to town to purchase groceries.
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If future guests are worried about no air conditioner - no problem. We stayed in the hottest month (July) and the evening temps were very comfortible. Never missed the air conditioner.
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Absolutely beautiful! Very romantic! The smell of lavendar was everywhere. A perfect blend between the old & new...The dining room was breath taking with the old stone and soft lighting. The layout of the 'apartments' was most interesting. Although we were celebrating our 23rd wedding anniversary and did not have children with us the families that were there with children seemed to be enjoying their stay as well. For those of you familiar with The Wizard of Oz - stepping out onto our private terrace that first morning was like Dorothy landing in Oz.
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Submitted by LARRY ADAMS, GULF SHORES, United States
UNBELIEVABLE PROPERTY. WE WERE PLEASANTLY SURPRISED WHEN THE ACCOMMODATIONS EXCEEDED OUR EXPECTATIONS, WHICH WERE ALREADY HIGH.
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Submitted by Tom Kok, Volendam, Netherlands
The reception was enormous. The owners wellcomed us enthusiasticly and showed us the resort.
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The staff was not very alert. Almost every morning we had to ask for tea.
The kitchen was not what we expected and the menu was the same for the whole week. We spent the second week in a resort near Florence and the quality of the food was much better and more variety.
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A beautiful luxury old resort, well transformed with a great pool and nice view on the hills.
We paid eur 900,- for the week including breakfast as low-season. I would consider the high-season price as too high.
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Submitted by Colin Smith, Fairfax Station, VA 22039, United States
Borgo Il Poggiaccio was the highlight of our trip. It is a magnificent place to stay----clean, simply and beautifully decorated and in the most serene, romantic and beautiful Tuscan setting. It was really more a tiny resort than a hotel and we enjoyed all the amenities. The staff were friendly and welcoming and the restaurant top notch. We wished we could have stayed there longer!!
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Include more photos of the setting and restaurant area. The web site did not do it justice! We had anticipated using it as a base camp from which to explore Tuscany--but when we got there we hated to leave for the day trips we had planned!
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Unbelievable!
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Submitted by Susiean Go, Quezon City, Philippines
Irene was on-hand to meet up immediately upon our arrival. She was very accomodating and pleasant and showed us our place to stay with a tour of the residence.
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My family and I loved Borgo Il Poggiaccio. We wished that we could have stayed longer than the 6 days that we planned. The house was very clean and cozy. But there is only one complaint that we have, the beds are not comfortable!
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The reservations staff were very organized in preparing our check out and explained everything very well.
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Residence Borgo Il Poggiaccio is definitely a charming and beautiful place to stay in if anyone is planing a trip to Tuscany. The staff is very accomodating and most eager to make your stay a pleasant one.
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Submitted by Jeanne Victory, Malahide, County Dublin, Ireland
Had no problems getting there.
Felt welcomed from the moment we arrived. We were given a tour and the receptionist (also owner) spent plenty of time with us.
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We adored Borgo Il Poggiaccio and would definitely go back. The property, facilities, rooms, and people were spectacular. The reception team spent a great deal of time with us, helping us to plan nice excursions and outings. The only slight disappointments were as follows:
- Your web site says all the rooms had fully outfitted kitchens and fire places. In fact, all the others did, but ours did not. (We had only a mini-fridge, not even a sink -- and certainly no oven.) This should have been made more clear.
-- The website talks about a piano bar, wine tasting nights and poolside barbeques. None of those took place during the week we were there. Some of it was because it was not quite 'high season', but still, this should have been specified.
-- The restaurant was spectacular but quite pricey. Too pricey, in fact, for regular dinners there. The 'half board' rate was also very high. We would have expected that some reasonable consideration be given regarding price of dinners for guests of the residence.
Otherwise, we loved everyting about the place and will dream about it until we can go back again.
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A spectacular place to stay. Scenic, romantic, relaxing.
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Submitted by kenneth pearl, kill devil hills north carolina, United States
the accomodations were good but we thought we had reserved la romantica but got la scula
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Everything was so nice except the fireplace backing up really made everything smell so bad for the entire stay..We could never use tht front room It was supposed to be cleaned but never was. All else was great.
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Beautiful and romantic A bit far from town or restaurants was the only downside.
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Submitted by Martina Helle, Scottsdale , AZ, United States
Martina has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 74% value and his check-out with a 89% rate. |
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Submitted by megan belmont, littlehampton, United Kingdom
We had a most wonderful time. The Borgo is
an incredible establishment. We cannot wait
to return!!!!!
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The breakfasts and lunches we had were
superb, BUT suppers were dissapointing. Very
expensive and not much choice for our 2
young daughters.The wine list was vast and
well priced.
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Quick and correct.
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It has a lovely, rustic, but elegant feel.
The apartments are 5* standard.
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A beautiful, rustic, quiet, amazing setting
with all you need for a perfect holiday.
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Submitted by Helen Walker, Lausanne, Switzerland
Fabulous place, would definately go back there. The staff (and pet cats) are very friendly and it's nice to be able to meet the owners. The grounds are very well looked after and the facilities are excellent.
the restaurant is a beautiful setting and the food is excellent too.
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Submitted by Jim Black, Largs KA30 9ES, United Kingdom
Apartments of a very high standard.
Restaurant a little bit expensive.
A little bit remote from other restaurants.
Drainage (sewer) smell strong in mornings.
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Worth Visiting.
A good base for touring Tuscany.
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Submitted by Margaret Costello
We were a very large party (about 30 people)who arrived at the same time. Despite the challenges that this posed, the staff at Il Poggiaccio were kind, generous and efficient.We are most grateful for their efforts on our behalf.
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Borgo Il Poggiaccio is a beautifully restored hamlet with lovely views of the Tuscan countryside. It is conveniently located to Siena, San Gimignano, the Chianti trail.
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I would highly recommend Borgo Il Poggiaccio. Every member of our large family group was delighted with their accomodations, with the wonderful meals, and with the setting of the Villa. The large swimming pool was a great asset because it was very hot in Italy during our stay. The staff went 'above and beyond' to help us in dozens of ways to have a perfect vacation in Tuscany.
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Submitted by Samuel Higenbottam
Made to feel very welcome, and it was nice to be shown round the residence.
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We had a fantastic stay. The staff were extremely helpful, the food and wine were excellent as were the surroundings. The apartment was in immaculate condition and very spacious.
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No, it was exactly as described.
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Would recommend it to anyone interested in going to Tuscany. A very relaxing experience. Will definately be visiting again.
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Submitted by Bernd Ribback
It was delightful. We were greeted by the owner and welcomed very warmly. We were made to feel very special.
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we were in Europe riving around for several weeks and this was the most memorable palce of all. it was beyond our wildest dreams in beauty, graciousness, accomodations and ambiance. We will return here again and again.
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Poggiaccio was a bit on the expensive side but very good value for the money. We opted for the meal plan and were surpised and delighted each evening with the presentation, the food and the variety and preparation. Also, if a member of our party of four didn't care for seafood, a substituion was made - no hassles.
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Poggiaccio was one of the most magical, delightful and enchangting places we have ever stayed. We are world travelers and have lived in Europe and travel there several times a year. My husband is European and grew up in Luxembourg. We have lived in the US since 1974. His business takes him all over the globe and he always stays in the most elegant and top hotels. POGIACCIO rates in our book as one of the very BEST places of all. It is simply enchanting.
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Submitted by scott clark
Absolutely outstanding. First class location with an amazing attention to detail.
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Submitted by teresa HIGH
teresa has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by richard smith
We enjoyed our stay very much. All of the staff were very friendly and helpful. The food at the restaurant was excellent and the apartment was great. It was a wonderful experience and I recommend it very highly for everyone!
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Submitted by Carol Mathieson
We were made to feel very welcome by the owner and were given a tour of the facilities.
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Our stay at Residence Borgo Il Poggiaccio
was to celebrate our 25th Wedding Anniversary. The staff went out of their way to make our holiday special -the gesture of leaving flowers and champagne in our room made our anniversary day very memorable.
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A very special place in a wonderful location - luxurious without being pretentious.
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Submitted by Sharon ONeill
Irena was wonderful in helping us with our lost luggage. She worked very hard for four days to track it down.
We were very surprised to be charged 50 for an extra bed in the apartment when we were only two people ...we did not want to sleep in the same bed. Tbat was unusual.
Sharon ONeill
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The restaurant was closed for dinner when we were there.
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WE had to pay for heat????? and the extra bed. We would have used the pull out in the LR if we had been told that in advance
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Bucolic, quiet, beautiful and historically interesting.
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Submitted by Cefas van den Tol
It is a beautiful location with friendly employees. Unfortunately There was clearly no remarks on the road passing the Borgo which made the rooms noisy. Besides, we pre-booked 3 nights for dinner and we perceived the quality of the food extremely bad and not up-to expectations in Italy!!
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Rather chaotic but friendly
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It is not so child friendly near the swimming pool and for very small childeren some gates might improve the Borgo.
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Very beautiful, but be aware that you wake-up due to the road in the early morning and do not have dinner at the Borgo
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Submitted by ETTIENNE
It is such an amazing place!!! With so much history!! Our reception was not only extremely warm and friendly but we were also taken on a quick tour and informed of the history of this very stunning place!!
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The staff went out of their way to make our stay a wonderful experience!! We had some good laughs with all at Residence Borgo Il Poggiaccio! They aranging wine and olive tasting on our behalf and made excellent recommendations. Furthermore, every single meal at Residence Borgo Il Poggiaccio was something to remember!! They even brought the chef out to our table one night to spoil us with the best prepared piece of meat ever!! And enough for all 4 of us!
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Residence Borgo Il Poggiaccio is a place to remember and you will probably see us again!! We had a wonderful time!
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not that I can think of
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The best play to stay in Tuscany!!!
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Submitted by David
Very welcoming
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This hotel was the highlight of our holiday the staff and host were excellent. Food and wine were superb. Highly recommended,and we will all return.
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Submitted by Stefan
Very friendly - made you feel welcome and appreciated.
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While the web site was accurate it could not fully convey the beauty of this property; in particular the dining room was incredible.
Proprietor assisted with parking space arrangement in Sienna and good directions there.
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Handled quickly and efficiently.
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Property had been its own little town that was converted into a hotel providing daily and weekly rentals. Do not remember a tennis court being mentioned on the web site but I may just be forgetting that.
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Great property with excellent rooms, terrific views and great location. Breakfast outside by the pool was perfect.
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Submitted by Paul
Paul has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 83% value and his check-out with a 89% rate. |
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Submitted by Daphne
very good - friendly and welcoming
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equipment available eg mountain bikes, tennis equipment etc all very good condition
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would recommend it as being informal good facilities nice accommodation
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Submitted by Helen
Would definetly recommend it to friends, but not when there are so many children there.
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A Gorgeous hotel, well worth a visit or two
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Submitted by Carol
The place was absolutely lovely. It is centrally located for some beautiful country drives.
My only wish is that the restaurant menu changed more often (the same four choices all week).
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Submitted by Jessi
The owner of the hotel, Irena, was there to greet us and showed around the grounds and our unit, she was very nice and personable. She also upgraded us from the double room we booked to a much larger unit w/ living room, kitchen, 2 baths, and 4 bedrooms - we loved it!
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The entire staff at Borgo Il Poggiaccio was extremely helpful and attentive and the grounds were even nicer than the pictures on the website. The location was very quiet and peaceful.
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Irena was very helpful in arranging wine tours and assisting us in planning our day trips which was very much appreciated.
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An old tuscan hamlet in the countryside with all the modern amendities. Very peaceful surroundings and an excellent restaurant on site.
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Submitted by michael
Welcoming and warm.
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The hotel was fantastic and I would have no hesitation in recommending it to fellow holidaymakers.
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Submitted by Macall
A few more pictures of the individual rooms would be helpful. The pictures of the property on the website accurately portray how beautiful the property is.
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There was a little confusion about the down payment. I had thought that 30% was paid at the time of reservation, but we could find no record of this.
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The pool is beautiful, but unheated.
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Il Poggiaccio is a spectacularly beautiful property that is well located for daytrips to Siena, San Gimignano, Pisa and Florence. The rooms were beautiful and comfortable..and the property itself is perfect for just experiencing a bit of the Tuscan way of life. Our family had an absolutely wonderful week. We were sad to leave.
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Submitted by Peter
Beautiful and well kept. We've already reccommended the Borgo Il Poggiaccio to several of our friends. Angela
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Submitted by Carolyn
We loved it here. This was the best stay during our 10 days in Italy. It is an authentic Tuscan Villa and everything was fantastic- accomodations, service, all of it.
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Wonderful experience. Would have to recommend to anyone staying in this area. Would definitely go back. Was our favorite stay in Italy. Loved the accomodations and the staff is great- helpful, friendly and very customer oriented.
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Submitted by Jennifer
Beautifully restored buildings. Lots of character. Immaculately maintained. Lovely views. Great pool and terraced areas.
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Submitted by Marja
Getting there and around:
It should be more clearly pointed out in the presentation that having an own car is more than necessary.
Taxi service is the only other way to get there. No public transportation, trains or buses.
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Charming, romantic and relaxing. Needs a car to get there. Good for families.
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Submitted by Barbara
beautiful and perfect in every detail
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Submitted by pauline
We were a complete nightmare. We did not print off the directions before we went but were guided in by phone.
We also checked in earlier than the appointed time but they could not have been more welcoming - showing us around the hamlet and providing a completary drink, even though the apartment was already available.
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Irena and all the staff could not have been nicer. Nothing was too much trouble.
Our one disappointment was the noise from the road which was on our bedroom side.
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There was a little confusion with the check out date. The voucher stated 7 nights which is what we originally wanted, but a note from the owner at the bottom of the voucher said they could only do 6 nights.
We followed the note and effectively checked out a day earlier than they expected. It was all sorted out quickly and painlessly.
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A beautiful old Hamlet gracefully refurbished to provide stylish yet traditional accommodation - a pleasure to stay.
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Submitted by John
Excellent
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Cold - we needed to request heating in our room and paid e40 extra. This should hjave been included. Shower room too small.
Otherwise excellent.
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You should emphasise the glorious country location and the large pool and the elegant and well stocked restaurant and wines
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I would recommend it as an excellent country hotel with good access to Florence and Sienna
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Submitted by James
The taxi from the train station cost more than expected.
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They have mountain bikes to use if desired, as well as trails near-by for walking or biking.
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Very clean!
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Absolutely gorgeous setting. The buildings are restored artfully and beautifully, and are some of the prettiest we saw in our two week tour of Italy. The dining room is stunning, and the restaurant staff attentive, professional, and efficient. The setting provides a great place for relaxation and contemplation.
The location is great, with wonderful places to see for day-trips that are not too far. However, it would be best to have a car when staying here, as those places (San Gigigmano, Sienna, wine tastings) or connections to them via bus or train can only be reached via taxi, or if you arrange a tour.
A beautiful setting with lots to do close by.
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Submitted by Marianne
Dinner at restaurant to expensive for quality, but very nice ambiente
Otherwise a very well managed hotel in a beautiful area.
Rooms toward the highways can be noisy in the morning
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Submitted by bruno
The information how to reach the hotel was not clear - what has to be published is ' never go to Sovicile'-
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One day - the bedroom was not done - room was not cleaned
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The bill was not correct but finally they agreed
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Very nice stay - organisation of restaurant could be better
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Submitted by PAYNE
My mother who I specified as disabled was given a room with a high step into the shower causing her problems which i specificly tried to avoid by stressing the need for disabled facilities.
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the restaurant was beautiful but i found the accomodation a little disapointing. The images in the pictures were better.
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I do not think they should advertise disabled friendly.
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nice but not special
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by Anonymous
Our stay at Borgo Il Poggiaccio was incredible! We enjoyed our stay tremendously and I would highly recommend it to our friends. The only recommendation I have is to purchase better quality beds. The beds were uncomfortable and we felt the springs in the bed.
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Submitted by Anonymous
I would recommend that people who want a more quiet stay take an appartment where there is no other room on top. The two stories'appartment are not very quiet.
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Submitted by Anonymous
Our welcome was very friendly and helpful. We got a tour of the property and helpful information on locations and maps of things we wanted to see and do.
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Our stay couldn't have been better and the property is prettier in person.
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Beautiful and memorable!
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Submitted by Anonymous
The only possible negative (and this is in no way a reflection on the staff or the facilities within Borgo Il Poggiaccio, which were excellent) is that we found there to be a lack of nice restaraunts in the immediate locality. We ate in the restaaunt in Borgo Il Poggiaccio for the most part, but for variety, it would have been nice to have alternatives. Also, the complex is quite near the public road and we found this a little noisy at times- but not so that we were upset by it. Overall this was wonderful place to visit and Irena and her staff were friendly and helpful at all times. We have three children and we felt that Irena and Alessandro were genuinely interested in all of the children. Overall a great holiday!
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Submitted by Anonymous
Borgo il Poggiaccio exceeded my expectations. We loved everything about it, the accommodation was lovely, very clean and spacious, great outdoor area for the kids to play sports and large pool area too. Great location in the heart of Tuscany as long as you have a car to get around as its in the country side.
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Submitted by Anonymous
We were very pleased with our welcome...the owners were present to welcome us, give us a tour of the property and our apartment, and make reservations for us for a wine tour the following day after an overview of the area with a map.
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We were very pleased with our stay...only possible negatives were the low water pressure and the lack of insulation between our apartment and the neighboring one. It was rather noisy.
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The restaurant is enchanting...probably one of the prettiest I've ever seen. Their breakfast was very nice and the dinner was delicious in a beautiful and romantic setting.
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Enchanting 13th century hamlet that has been restored and renovated into a series of apartments. Pool area is beautiful and restaurant experience memorable. Pretty good location...perhaps would prefer an area closer to Chianti region or Pienza
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