FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 2.00 pm.
  Check-out: before 10.30 am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room or per villa.
• Is breakfast included in the price and what type of breakfast?
  Yes, the breakfast is included.
• Is heating included in the price?
  Yes, the heating is included in the price.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Two floors without lift.
• Are there quiet, private, romantic rooms?
  Yes, all this area is very quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  Yes, linen and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  No, there are no non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  No, there is not a Satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is no a telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, air conditioning is not available.
• Is there a dining room where we could sometimes all dine together?
  Yes, the dining room is available for those that rent the entire villa.
• Do you have an Internet/E-Mail point in the Property?
  No, sorry the connection is not available.
• Is there a swimming pool? When is it open?
  Yes, an outdoor swimming pool is available.
• Is parking or garage available?
  Yes, parking is available inside the property.
• Where can we rent a car?
  At Montepulciano, close to the Podere Monti.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, grocery stores and supermarkets are in Montepulciano.
• Are there vineyards nearby?
  Yes, with the famous wine Nobile di Montepulciano.
• How far is Florence, Siena, Pisa from the Property?
  Florence 90 km, Pisa 40 km and Siena 40 km.
• Which is the nearest village or town?
  Montepulciano.
• Which is the nearest airport?
  Florence and Pisa.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have this service.
• Which is the nearest bus-stop?
  Montepulciano or Chianciano Terme.
• Which is the nearest railway station?
  Montepulciano.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not a Fitness Center.
• Are pets welcome?
  Only small pets on request.
• Is there a restaurant in the Property?
  On request for minimum 6 persons.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.