FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Price is per room in B&B and per person in HB and FB.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes, if you prefer.
• Which languages are spoken at the reception?
  English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The property has 3 floors with lift.
• Are there quiet, private, romantic rooms?
  Yes, all the rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  Yes, some of the rooms.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is without any extra charge.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  No.
• Where can we rent a car?
  You can ask to our concierge desk, we will happy to help you.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, we are located in Viareggio.
• How far is Florence, Siena, Pisa from the Property?
  Pisa km. 25, Lucca km. 20, San Gimignano Km. 140, Siena Km. 140, Volterra Km. 120.
  
• Which is the nearest village or town?
  Viareggio.
• Which is the nearest airport?
  Pisa.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, on request.
• Which is the nearest bus-stop?
  Just in front to the hotel.
• Which is the nearest railway station?
  Pisa.
• How far away is the beach?
  Just 200 m far from the property.
• Is the beach private or public?
  Public or private, you can choose which one you prefer.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  On request.
• Is there a restaurant in the Property?
  "La Terrazza" Restaurant with a unique view of the Versilia region from the Thyrrenian Sea to the Apuan Alps, offers the opportunity of enjoing the specialities of our chefs. Open from breakfast until dinner.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.