FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Please see the terms and condition page.
• Is the price per room/apartment or per person?
  The price is per rooms.
• Is breakfast included in the price and what type of breakfast?
  Yes a continental brekafast is included.
• Can we settle the bill on arrival?
  If the customer wishes.
• Which languages are spoken at the reception?
  English, French, German and Italian.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  No but there is a large park for the enjoyment of all our guests.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, and also DVD player.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Yes.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  Avis, at the railway station in Chiusi Scalo.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, at 500m.
• Are there vineyards nearby?
  Nearby vineyards and also wine and history tours can be organised.
• How far is Florence, Siena, Pisa from the Property?
  Approx. Rome 150 Km, Florence 110 Km, Siena 60 Km.
• Which is the nearest village or town?
  Chiusi Scalo 4 Km.
• Which is the nearest airport?
  Florence 110 Km.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.