Travellers Reviews
Submitted by Ron Rauschart, United States
In 1999, we stayed at this hotel one night and promised ourselves to come back for a longer stay. The photos could never capture the wonderful atmosphere. The addition of air coditioning was very useful in August!
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The hotel could automate this process a bit. It seemed to take a while to check out but this is not a big enough problem to discourage me from returning.
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A beautiful rustic Tuscany Villa with, charm, character, and a tremendous view of the countryside surrounding Sienna. A great headquarters to use as a base to take day trips to Florence and other towns in the region.
We will return.
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Submitted by Lisa Tehrani, San Francisco, United States
The Hotel was nice, but not as polished or service-oriented as we expected. They could take some extra measures to clean up the facility and provide sincere service.
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The views are terrific and the location was great. The Hotel could use come maintenance and the breakfast was pretty bland.
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It is a quiet, old Hotel with great views. If you are looking for a no-thrills kind of place, this is it.
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Submitted by Ben Maxwell, United States
My wife and I were very pleased with our stay at Palazzo di Valli and will return in the future.
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We were so pleased with the property that we extended our stay there. The area that we felt could be enhanced is addition variety at breakfast.
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The Hotel provides the feeling of being in the country with the convience of close proximity to Siena.
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It provides the setting one expects for a true taste of Tuscany.
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Submitted by Fiona Rook, Exbourne, United Kingdom
Great hotel - we will return
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Could say how tranquil it is and how spacious the rooms are
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Palatial
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Submitted by Marc Gidwani, Hamilton, Ohio, United States
Absolutely a beatiful tuscan hotel. If you are going to Tuscany to experience tuscan living than this hotel is perfect. It has a beautiful view from the room. The staff was helpful and a pleasure to deal with. I would go back to this hotel anytime.
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Submitted by Lynn Dixon, Marlioz, 74270, France
We had a lovely view of the Tuscan countryside from our bedroom window. The hotel was very quiet, in spite of being so close to town - it was possible to walk to the centre in 20 minutes. The staff were extremely helpful - especially with indicating good places to eat. Breakfast was rather 'maigre' - fresh croissants would have been appreciated instead of packaged! We would stay there again.
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Submitted by Gregg Shelley, United States
There was no bus from the train station to the hotel, so we ended up taking a taxi, which was fine.
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We had a nice view of Siena from our bedroom window.
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I'm going to stay there the next time I'm in Siena!
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Submitted by Paul Todd, Sevenoaks, Kent, United Kingdom
The hotel is not clearly signed at the roadside, and we drove past it not seeing the sign on the wall.
Reception is on first floor, there is no lift, there was no offer to help with baggage.
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Staff all speak excellent English and always helpful with advice about travel, sights, amenities etc.
Breakfast was not very good, after 6 nights we definitely needed a change - a buffet, and better crockery, would be much better.
There is a bus into town; we thought it would be a nice gesture if the hotel bought and gave us complimentary tickets.
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Still no offer to help with baggage.
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Reception is on first floor, there is no lift.
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Good out-of-central-town base for Sienna and the area. Walk into town centre for shops, sightseeing and restaurants perfectly possible, but hard work in hot weather.
Excellent views of the Tuscan countryside.
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Submitted by Roger Lloyd, Bristol, United Kingdom
Very good location, fantastic views, lovely gardens, good parking.
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A very nice villa property which is close to the town centre, yet with wonderful views of the countryside. Very nice gardens, large comfortable rooms, helpful and friendly staff with convenient acess and parking.
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Submitted by Christian Oestheimer, Nuernberg, Germany
It was a very lovely place with a friendly personal stuff.
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All stuff was friendly and some speek two or three languages italian, english and german.
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Cheaper would be better but it was O.K.
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no.
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Lovely, warm and typical tusciny style with a very nice view to the landscape.
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Submitted by Dean Garwood, London, United Kingdom
Wonderful views from the bedroom window across the rolling countryside.
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It's a gentle downhill stroll back from the centre of Siena,the short and frequent bus journey is recommended for the inward journey,tickets need to be bought in advance from the local tobacconist shop.Also,the local Bar (a short walk on the right as you head into town)& local Restaurant (again a short walk on the left as you head into town)are both worth a visit.
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Ideally situated as it's generally quiet with beautiful views,whilst giving easy access to the town centre.
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Submitted by Janet Rothfels
More detailed instructions are needed on the directions. Explain that Siena Sud comes after...on the highway. Explain that the road that the hotel is on leads up to Porta Romana and to the walls of the city and that if they reach the walls they have gone too far...explain that the hotel is outside the city walls.
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The breakfasts were poor compared to other hotels we visited in Tuscany and Umbria. It would not cost the hotel that much to improve their offerings to include yogurt, some fresh fruit, cereals. That is a real weakness of the hotel. They also should invest in a picnic table to have on their terrace.
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You should talk to the owner of the hotel about enlarging the entrance gate (widening it). It is very difficult for a foreigner to maneuver through that gate off a busy road.
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I would tell her the same things I told you regarding directions, breakfasts, entrance gate.
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Submitted by cynthia
Excellent, wonderful view, exceptional service, fist class. Hope to return.
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Submitted by Robert
The Hotel Palazzo di Valii was a wonderful experience. I traveled with two other friends and we had two rooms. They were both clean and comfortable. The Tuscan views were amazing. The bus to Siena picked us up just a few yards from the entrance to the drive. Just be sure to get your bus tickets before boarding. We would have walked, but it's all uphill into town, so we walked back to the hotel at the end of the day. Our stay at this hotel really made our visit to Siena memorable.
A couple of things could be improved: The benches on the property need to be repaired or replaced. The shower stall in our room was tiny, but that was a common experience in our travels and stays at different locations in Tuscany.
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This property sits at the end of a long drive. It has Olive trees and lavendar growing on the grounds. The property was orignially owned by relations of Pope Pius the II, and one room was stated to have been the room he actually stayed in when visiting Siena. Rooms on the upstairs floor are most desirable to take full advantage of the amazing views.
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Submitted by Craig
We absolutely enjoyed the experience in Tuscany at the Palazzo di Valli. Beautiful countryside, views, and relaxing environment.
We plan to visit again next spring.
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Submitted by Erwin
We were pleasantly surprised by the host's good English.
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The lack of air conditioning surprisingly did not bother us. We were very pleased by the view of the fields behind us. The hotel keepers were very helpful and we both enjoyed the breakfast. At first, we were concerned about it being outside the city walls. But it turned out making a very nice walk for us.
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Hotel Palazzo di Valli is a peaceful getaway that offers the freedom to wander into Siena or to simply relax. The views are beautiful and the hosts are very informative. The hotel is very near to a supermarket, bus line, and tabacci shops. The hotel itself is very well maintained.
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Submitted by Anne
Very nice breakfast.
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A+ loved the gardens and the view. Room was spacious and very clean and very Italian decor.
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Submitted by George
Excellent
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Submitted by Catherine
The only lack was of outside seating.
The garden is potentially beautiful, but they have not had time to devote to it yet.
A few comfortable chairs under the olive trees would have made all the difference to us after a days sightseeing.
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An interesting and beautiful building as yet still rather unfinished, but the rooms are comfortable and there is plenty of hot water. Our plumbing didn't always work.
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Submitted by Lorna
The hotel gardens were lovely and we had a wonderful view of the Tuscan countryside from our room. The pictures on the website dont do it justice!
The hotel does not provide any services - if you want to have drinks in the garden you will have to bring your own drinks and blanket to sit on!
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The hotel has no dining or coffeeshop facilites, however there is a restaurant/trattoria just across the street with very good food and moderate prices.
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Perfect location - we were able to experience the feel of the Tuscan countryside, while being within easy reach of the centre of Siena by public minibus.
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Submitted by Lindsay
Very nice, quiet and pleasant stay. Hotel was very close to Valli amenities, but set back a good distamce from the road so no traffic could be heard. Lovely views from the terrace and garden. I would recommend the hotel to others looking to stay in Siena, despite the 25 minute walk to the centre of town.
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Helpful with arranging a taxi for me.
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Submitted by james
The staff were helpful in everyway, places
to see, best transportation and places to eat.
The rooms were very clean and comfortable.
Our room had a view of 30 miles of the Tuscany hills.
We will go back to 'The Valli' next time we are in Siena.
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Submitted by jim
The young woman at reception was excellent!
Very helpful and friendly.
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Near perfect for staying in Siena if you are willing to walk a short way to the historic center, beautiful and very quiet
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Submitted by Clifford
The entrance to the Palazzo grounds is on a busy narrow street, and the sign is difficult to see. (It was raining as well).We drove past several times and needed to ask directions twice before we finally spotted it.
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Breakfast was skimpy compared to other places we stayed.
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Spacious, high-ceiling room with a marvelous view of the nearby orchards and the countryside beyond.
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Submitted by Neil
The floors in the room could have been cleaner. Although the hotel was generally quiet, the staff went out partying on one of the nights of our stay (night of May 1) and they came home late and woke us up. They need to realize that in that old manor home, noise travels and echoes throughout the place.
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Quiet location (other than help), which is difficult to acheive in Italy. The other two hotels we stayed at were in very noisy locations.
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Submitted by Peter
good place to stay with a nice view over the tuscany hills, within walking distance to the center (10-15min), very quiet and clean rooms in a charming palazzo
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Submitted by Melanie
The staff were very welcoming and helpful.
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The hotel was adequate for our one night stay. It was within easy walking distance of Siena centre which was our principle requirement. However, the bathroom smelled a little of bad drains, and although the hotel itself was in a quiet district, we found you could hear every creak and movement, such as water in pipes, other guests, etc, during the night. The hotel also seemed to be in the middle of a refurbishment so parts of it looked more complete than others.
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Positive - It has an off road position that made the hotel surroundings very quiet.
Negative - due to refurbishment it looks a little unfinished.
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It will be nice when the renovations are completed. It has a lovely garden and is within easy walking distance of the centre of Siena.
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Submitted by Perry
Very pleasant... came out to car to greet us and help carry bags to front desk.
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The breakfast was exactly the same every day-could have used a little diversity and a piece of fruit. Otherwise, it was perfect.
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Submitted by Donna
Staff were very welcoming, friendly and helpful. My expectations were exceeded.
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I felt the website had enhanced the property, but I was satisfied with it none the less.
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Had to find a staff member so that I could check out (but they were helpful and obliging).
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More like a converted private farmhouse than a conventional hotel. Quite charming and unique (even a little eccentric), with friendly and helpful staff. I had beautiful views of the countryside from my window and had a quiet and relaxing stay. It seems a long way from the centre of Siena, but in fact is only 15 minutes walk. I'd stay there again.
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Submitted by Chuck
The breakfast were not very satisfying. The same every day, packaged goods, juice, coffee, some cheese and some not so fresh prosciutto.
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An average place with nice views. Very difficult to find.
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Submitted by Harriette
The receptionist was surprisingly curt with us upon arrival and for our visit.
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We loved the hotel; everything was wonderful except for one gentleman at reception, who, as I provided earlier, was rather curt.
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Very easy.
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Beautiful location; a bit of a walk from the center of Siena, but not too bad.
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Beautiful hotel; good breakfast and mostly friendly staff.
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Submitted by Laura
We think the website should be more clear about how far the accomodation is from the town center. It is not within walking distance. The website should explain which city bus (and where to find that bus) runs to the stop closest to Palazzo di Valli. We walked from Piazza Gramsci (where the SITA bus dropped us off) to Palazzo di Valli with all of our bags and it took about an hour.
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We would describe it as a nice accomodation but inconvenient for those relying on public transportation.
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Submitted by Robert
Staff was nice - a bit reserved but that's the style and it was fine.
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Improve the breakfast! Rolls in plastic bags at a B&B are not welcome. We found fresh baked goods for sale at the bar just a few doors down the street - why not offer such at the hotel? Not to over state the negative here, it was just a bit more in 'antique' condition overall than the description implied, but all was clean and functioning.
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Fine.
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Parking is fine and free, it's quiet compared to staying downtown. There's a public bus stopping in front of the property that will take you downtown & back at low cost with little hassle.
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Good value - peacefully away from the tourist crowds in the city, and looking out the window you can 'pretend' you are staying in a Tuscan villa, albeit one of faded glory.
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Submitted by Amy
An okay place to stay outside the southern part of Siena. Better signage on the road would help. Front desk guy was not that friendly. An easy cab ride from 'downtown' Siena. Was a good choice for us because we wanted a place to park the car without having to deal with driving through Siena. Good views, fairly poor bathroom.
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Submitted by Leeanne
They are not set up like a prober hotel. Reception desk is a mess, they are doing work on the patio and there is serious work to be done on this place. Among the hotels we stayed in throughout italy this was the worsed hotel by far.
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old and tired, needs lots of work
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Submitted by Anonymous
Please give more detailed indications, in Internet, concerning the exact location of the Palazzo, e.g. Ťon the road 2 (Cassia) close to the Porta Romanať.
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See the remark above.
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Very pleasant, old style and elegant, quiet and convenient to visit the city.
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Submitted by Anonymous
Our room had an excellent view of the surrounding countryside. Very good combination of traditional home with modern amenities.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Anonymous
My only comment would be that the property should provide some time of self service tea/coffee service in the afternoon/evening hours. Even if they want to charge for it, although every other place we stayed in Italy offered this as a complimentary service which we thought was very nice. Other than that, we were very happy with our stay.
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Old world charm, big rooms, very nice grounds and convenient location.
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Submitted by Anonymous
The online driving directions stop at the motorway exit.... need additional detail to navigate to the hotel.
The hotel was lovely and the staff were very helpful and accommodating.
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Submitted by Anonymous
The directions should make clear that the hotel is not easily spotted from the road. It is marked only by a small sign on a stone wall. The hotel itself is set well back from the road -- and does not look like a hotel. We found it only by using the number in the address.
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An old villa, partially refurbished as a hotel. Offbeat and inviting.
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Submitted by Anonymous
In general, the rooms and building were as described and were generally beautiful. However, there was no air conditioning in my Mother's room, which was quite disappointing and does not equate to 'all of the comforts that you'll need' (or similar language) contained on the website. Also, at times, no one was available at the desk to help us. Lastly, while we otherwise REALLY enjoyed the Palazzo and would be interested in staying again, we were VERY DISAPPOINTED in the breakfast which was simply breads, butter and jams. In contrast, in almost every other place we stayed during our 2 weeks in Italy (approximately 7 places in total), we enjoyed at least cereal, yogurt and fresh fruit in addition to the breads and in the more preferred places (even those with similar prices to the Palazzo), we also enjoyed cheeses and meats. Moreover, the crouscants were individually packaged and did not taste fresh like other hotels. We'd recoommend an upgrades to the breakfast and adding a portable air conditioner to the room missing it.
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See comments above. Please share these comments with the Palazzo's owners. Molto Grazie.
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Submitted by Anonymous
We arrived rather late in the day and were welcomed by a very friendly staff. Both the owner of the villa and the receptionist were extremely nice.
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My husband and I loved the hotel. During our trip to Italy the Hotel Palazzo di Vali was the nicest of all the hotels we stayed in. The grounds were absolutely beautiful, the room lovely, and the staff extremely courteous. There was an expansion of the parking area going on, but it did not bother us at all. We can't wait to go back.
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We had to leave very early in the morning, so the receptionist was kind enough to let us check out the night before. No problems whatsoever.
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We've been telling friends and family that we stayed in a 17th Century Villa, with spacious rooms and lovely views of the countryside. The location was excellent, very convenient for exploring other hill towns. Close to the heart of Siena, yet far enough away to enjoy a peaceful night's sleep!
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 75% value and his check-out with a 78% rate. |
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Submitted by Anonymous
hotel not well sign posted at all - only a pale marble enscribed plaque on the wall on what looked to be a normal residential house - must of wasted at least an hour going around Siena looking for it!! very very narrow access to it luckily we only had a small car. The building inside and outside were very beautiful indeed but the breakfast was very ordinary.
Excellent location for walking into the city.
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See above comments.
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Not cheap considering the breakfast was poor but for the lovely surroundings and location worth it
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Not at all signposted - anywhere as far as we could see -even when we right outside the gate I was in the process of asking a passer by and she pointed to this little plaque with the name of the hotel on it - not very obvious at all.
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Lovely old world Italian hotel with some quirky decor and fantastic views - ideal walking distance into the city and plenty of parking.
Finding it and tackling the incredibly narrow entrance to it could be tricky!!!!!!!!!!
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Submitted by Anonymous
The driving directions are terrible. We spent nearly an hour trying to find the Hotel. They need to be explicit about the roads taken and turns made.
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Staff had a great deal of difficulty charging my VISA account; the process took over thirty minutes. I had the impression they had never seen a VISA card before!
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 41% score, his arival experience with a 74% value and his check-out with a 11% rate. |
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