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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check-in: after 04:00 pm.
Check-out: within 10:30 am.
- Is the price per room/apartment or per person?
The price of the estate is per apartment. - Is breakfast included in the price and what type of breakfast?
No, breakfast is not included. - Is heating included in the price?
No, heating is not included. - Can we settle the bill on arrival?
Yes, you can. - Which languages are spoken at the reception?
At the reception we speak French and English. - How many floors are there in the building and do you have an elevator (lift) in the building?
In the building there is ground floor and first floor. We don't have an elevator. - Are there quiet, private, romantic rooms?
Yes, there are many private and romantic rooms. - Are linens and towels provided or do I need to bring my own?
They are provided. - Do the rooms/apartments have a terrace/courtyard?
Yes, they have. - Do the rooms/apartments have a balcony?
Some of them have a balcony. - Do you have non smoking rooms/apartments?
No, we have not. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is a TV in each room. - Is there a telephone with direct dialling in the rooms/apartments?
No, there is not. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No, there is not. - Is there a dining room where we could sometimes all dine together?
No, there is not. - Do you have an Internet/E-Mail point in the Property?
No, we have not. - Is there a swimming pool? When is it open?
Yes, there is. - Is parking or garage available?
Yes, we have parking places. - Where can we rent a car?
In Volterra, km 24. - Are there grocery stores or supermarkets in the surroundings?
Yes, in Pomarance 2 km. - Are there vineyards nearby?
Yes. - How far is Florence, Siena, Pisa from the Property?
98 km from Florence, 50 km from Siena and 87 km from Pisa. - Which is the nearest village or town?
Pomarance, 2 km. - Which is the nearest airport?
Airport of Pisa, 87 km. - Do you have a pickup or shuttle service from and to the airport?
No, we have not. - Which is the nearest bus-stop?
Pomarance, 2 km. - Which is the nearest railway station?
Saline di Volterra, 20 km. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
Sorry, they are not welcome. - Is there a restaurant in the Property?
No, there is not - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, you can not.
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