FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 3.00 am to 11.00 pm.
  Check-out: from 8.00 am to 11.30 am
• Is the price per room/apartment or per person?
  Per room per day.
• Is breakfast included in the price and what type of breakfast?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, German, French, Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The rooms are on the first and the second floor, no lift.
• Are there quiet, private, romantic rooms?
  Every room is quiet and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No, but there is a beautiful garden inside the hotel.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No, it is situated at 400 mt from the hotel.
• Is parking or garage available?
  Yes, at 100 mt from the hotel, but two parking places are available in a private garage in front of the hotel.
• Where can we rent a car?
  In San Quirico d'Orcia, in Siena or in Chiusi.
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Which is the nearest airport?
  The airport is far away.
• Which is the nearest railway station?
  The nearest one is in Buonconvento, 15 km far from San Quirico, but the most important one is in Chuisi/Chianciano Terme, 35 Km far from San Quirico.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.