FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In: from 2:00 p.m.
  Check Out: before 11:00 a.m.
• Is the price per room/apartment or per person?
  The price is per apartment per night.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not included in the price.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We have 3 floors without a lift.
• Are there quiet, private, romantic rooms?
  Yes, all our apartments are very quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  Yes, lines and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  No, there isn't a TV in the apartments.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there isn't a telephone in the apartments.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there isn't air conditioning in the apartments.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is a dining room with all the facilities.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Yes, swimming pool is vailable.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  You can rent a car in Castelnuovo di Garfagnana.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, grocery stores, chemist's shops, markets and post offices are close to the property.
• How far is Florence, Siena, Pisa from the Property?
  Florence is at 100 km, Siena is at 176 Km, Pisa is at 78 km.
• Which is the nearest village or town?
  The nearest village is Pieve Fosciana.
• Which is the nearest airport?
  Galileo Galilei Airport in pisa is at
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  The nearest bus-stop is close to the Osteria.
• Which is the nearest railway station?
  The nearest railway station is Castelnuovo di Garfagnana.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes, pets are welcome.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.