FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: 00.00-24.00.
  Check-out: within 11.00am.
• Is the price per room/apartment or per person?
  per Room.
• Is breakfast included in the price and what type of breakfast?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  At the reception are spoken: English, German French and Spanish.
• Are there quiet, private, romantic rooms?
  All rooms are quiet and romantic, they have all their own style.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  None have balcony.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Yes.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  In Siena (50 km) or Chiusi scalo (40 km).
• Are there vineyards nearby?
  Yes. we are located in the middle of a famous vineyard called Brunello.
• How far is Florence, Siena, Pisa from the Property?
  Florence: 120 km, Siena: 50 km. Pisa: 130 km.
• Which is the nearest village or town?
  The closest village is Castiglione d'Orcia and San Quirico. Both villages are at 5 km from the Hotel.
• Which is the nearest airport?
  Pisa PSA, 50 km.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest railway station?
  In Chiusi (40 km).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.