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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check In from 4pm until 6pm.
Check Out before 10am. - Is the price per room/apartment or per person?
The price is per apartment. - Is breakfast included in the price and what type of breakfast?
No. - Is heating included in the price?
No. - Can we settle the bill on arrival?
The balance is always at check-in. - Which languages are spoken at the reception?
Italian. - Are linens and towels provided or do I need to bring my own?
Linen and towels can be rent. - Do the rooms/apartments have a terrace/courtyard?
No. - Do the rooms/apartments have a balcony?
No. - Do you have non smoking rooms/apartments?
No. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, but no satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
No. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No. - Do you have an Internet/E-Mail point in the Property?
No. - Is there a swimming pool? When is it open?
Yes, many bathing establishments have the swiming-pool (open fron June to September). - Is parking or garage available?
Yes, in front of the apartments without restrictions. - Where can we rent a car?
At Pisa/Florence Airport or in Viareggio. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are several shops just near the apartments. - How far is Florence, Siena, Pisa from the Property?
About 80 km from Florence, about 150 km from Siena, about 20 km from Pisa and about 18 km from Lucca. - Which is the nearest airport?
Pisa airport. - Do you have a pickup or shuttle service from and to the airport?
No. - Which is the nearest railway station?
Viareggio centrale. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
Yes. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No.
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