FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 16.00 pm.
  Check-out: within 10.00 am.
• Is the price per room/apartment or per person?
  The given price are the weekly price per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, the apartments are self catering.
• Is heating included in the price?
  No.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English and French.
• Are there quiet, private, romantic rooms?
  Yes, all rooms are quiet and particularly romantic.
• Do the rooms/apartments have a terrace/courtyard?
  Each apartment has its own private garden.
• Do the rooms/apartments have a balcony?
  No one has balcony.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Only TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  No.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Is there a dining room where we could sometimes all dine together?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Yes, there is a panoramic swimming pool of 7x14 mt.
• Is parking or garage available?
  Yes, are available covered parkings.
• Where can we rent a car?
  At Florence railway station or Pisa/Florence Airports.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, at 2 Km. from Dicomano (direction Vicchio Mugello) there is a big supermarket open also on sundays (IL FORTETO).
• Are there vineyards nearby?
  No, only olive and chestnut groves.
• How far is Florence, Siena, Pisa from the Property?
  Florence 45 km, Siena 100 km, Pisa 120 km.
• Which is the nearest village or town?
  The nearest village is Dicomano (9 km).
• Which is the nearest airport?
  Florence FLR, 45 km.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest railway station?
  Dicomano.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.