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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 4pm, Check Out before 10am. - Is the price per room/apartment or per person?
The prices displayed are per apartment.
- Is breakfast included in the price and what type of breakfast?
There is self catering breakfast. - Is heating included in the price?
No, the central heating is charged on consumption when required. - Can we settle the bill on arrival?
Yes, you can settle the bill on arrival by cash. - Which languages are spoken at the reception?
English as well. - How many floors are there in the building and do you have an elevator (lift) in the building?
No lift, there is just the ground floor. - Are there quiet, private, romantic rooms?
All of them. - Are linens and towels provided or do I need to bring my own?
Yes, linen and towels are provided and included in the price displayed, but pool towels are not provided. - Do the rooms/apartments have a terrace/courtyard?
Yes, all have a terrace. - Do the rooms/apartments have a balcony?
Apartment la Chiocciola has a balcony. - Do you have non smoking rooms/apartments?
No. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, they all have. - Is there a telephone with direct dialling in the rooms/apartments?
No. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No. - Is there a dining room where we could sometimes all dine together?
Yes, they all have. - Do you have an Internet/E-Mail point in the Property?
There is an Internet Point in the hamlet with free access. - Is there a swimming pool? When is it open?
Yes, there are two; a large one of 15 x 7.5 meters and a small baby pool open from April to October. - Is parking or garage available?
Yes, ther is parking available. - Where can we rent a car?
In every town near by. - Are there grocery stores or supermarkets in the surroundings?
In the nearest village San Gusmè, far 12 km. - Are there vineyards nearby?
In front of the hamlet. - How far is Florence, Siena, Pisa from the Property?
Florence 45 minutes, Pisa 1.5 hours, Bologna 2 hours, Rome 3 hours, Arezzo 45 minutes. - Which is the nearest village or town?
San Gusme 12 km, Gaiole in Chianti 15 km, Montevarchi 20 km. - Which is the nearest airport?
Florence, 45 minutes. - Do you have a pickup or shuttle service from and to the airport?
No. - Which is the nearest bus-stop?
Gaiole in Chianti. - Which is the nearest railway station?
Montevarchi, 20 km. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, but there are sauna and yacuzzi at the Villa Albizi relais, close by. - Are pets welcome?
No. - Is there a restaurant in the Property?
No, but there is one nearby, at Villa Albizi. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No.
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