FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 11.30am, Check Out before 1pm.
• Is the price per room/apartment or per person?
  Price is per room.
• Is breakfast included in the price and what type of breakfast?
  Buffet breakfast in included in price.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We have four floors and we have elevator.
• Are there quiet, private, romantic rooms?
  Yes, there are.
• Do the rooms/apartments have a terrace/courtyard?
  Yes.
• Do the rooms/apartments have a balcony?
  Yes.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all rooms have satellite television
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning at no extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, we have a garage at extra price.
• Where can we rent a car?
  Hertz, AVIS and a couple of local rental company. Our staff will help you to find a car.
• How far is Florence, Siena, Pisa from the Property?
  Forence 70 km - Pisa 120 km.
• Which is the nearest airport?
  Florence airport 70 km.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, ask our reception for price.
• Which is the nearest bus-stop?
  At 100 mt.
• Which is the nearest railway station?
  Siena railway station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.