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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
Check-in from 4.00 pm to 8.00 pm. Check-out from 8 am to 10 am. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
Prices are per apartment. - Is breakfast included in the price and what type of breakfast?
No, breakfast is not included. - Is heating included in the price?
No, heating is not included. - Can we settle the bill on arrival?
Yes, you can. - Which languages are spoken at the reception?
English and Spanish. - How many floors are there in the building and do you have an elevator (lift) in the building?
A ground floor and a 1st floor. We do not have a lift. - Are there quiet, private, romantic rooms?
Yes, the Villa is quiet, private and romantic. - Are linens and towels provided or do I need to bring my own?
Yes, linen and towels are provided. - Do the rooms/apartments have a terrace/courtyard?
Yes, all the apartments have a large terrace. - Do the rooms/apartments have a balcony?
No, they have not. - Do you have non smoking rooms/apartments?
No, we have not. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
No. - Is there a telephone with direct dialling in the rooms/apartments?
No, there is not. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
There is no airconditioning. - Is there a dining room where we could sometimes all dine together?
Yes, there is. - Do you have an Internet/E-Mail point in the Property?
Yes, we have. - Is there a swimming pool? When is it open?
Yes, there is. - Is parking or garage available?
Yes, a parking is available. - Where can we rent a car?
In Empoli, 7 km from the property. - Are there grocery stores or supermarkets in the surroundings?
About 500 mts there is a little supermarket. Other grocery and supermarkets in Empoli. - Are there vineyards nearby?
Yes, there are. - How far is Florence, Siena, Pisa from the Property?
Florence 25 KM - Siena 50 KM - Pisa 40 KM - - Which is the nearest village or town?
Martignana at 500 Mts. Empoli 7 Km. Montespertoli 9 Km. - Which is the nearest airport?
Florence 25 Km. - Do you have a pickup or shuttle service from and to the airport?
Yes, from Empoli railway station (7 Km) - Which is the nearest bus-stop?
In Martignana 500 M far from the property. - Which is the nearest railway station?
Empoli 7 Km. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
Yes, there is. - Is there a restaurant in the Property?
Yes, there is. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, you can not.
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