FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In any time, Check Out before midday. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room or per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, it is not included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The rooms are at first floor and there are 18 steps, without the lift.
• Are there quiet, private, romantic rooms?
  There are private and quiet rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not have.
• Do the rooms/apartments have a balcony?
  No, they do not have.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is, but without international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is not.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not have.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Parking is available and it is not far from here, at about 150 meters.
• Where can we rent a car?
  In San Quirico d'Orcia, at about 14 km or in Siena at 45 km.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are at about 300 meters.
• Are there vineyards nearby?
  Yes, there are.
• How far is Florence, Siena, Pisa from the Property?
  Firenze 110 km, Siena 42 km and Pisa 170 km.
• Which is the nearest village or town?
  The property is in Montalcino.
• Which is the nearest airport?
  Firenze at 125 km.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do, but only on request at an extra charge.
• Which is the nearest bus-stop?
  At 100 meters.
• Which is the nearest railway station?
  Buonconvento at 12 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, they are welcome.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can not.