FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm until 7pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Daily rates include taxes, service and a buffet-style breakfast.
• Is heating included in the price?
  Yes, with air conditioning too.
• Can we settle the bill on arrival?
  Yes, you can
• Which languages are spoken at the reception?
  English and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Rooms are all on the first floor (no lift).
• Are there quiet, private, romantic rooms?
  The five double guest rooms have been decorated with precious furniture.
• Are linens and towels provided or do I need to bring my own?
  Yes, linen and towels are provided.
• Do the rooms/apartments have a balcony?
  Yes, two rooms have a balcony with a wonderful view of the Tuscany hills.
• Do you have non smoking rooms/apartments?
  All rooms are non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, with satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a telephone in all the room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning in the rooms. No extra charge.
• Is there a dining room where we could sometimes all dine together?
  The Breakfast room.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not have the Internet Point.
• Is there a swimming pool? When is it open?
  No, there is not a swimming pool.
• Is parking or garage available?
  There is only a free car park, outside the property.
• Where can we rent a car?
  At Poggibonsi ot Florence.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are some shops and supermarkes.
• Are there vineyards nearby?
  Yes, there are vineyards nearby.
• How far is Florence, Siena, Pisa from the Property?
  Florence 30 km, Siena 30 km and Pisa 100 km.
• Which is the nearest village or town?
  S. Donato in Poggio.
• Which is the nearest airport?
  Florence.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have a pickup or shuttle service.
• Which is the nearest railway station?
  Poggibonsi is the nearest. Florence is more easily reachable by public transportation.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not a fitness center.
• Are pets welcome?
  No, pets are not allowed.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can connect from your room.