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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
Check-in: they can be arranged with us direcly, but possibly no later then 9 pm. Check-out: before 01.00 pm. - Is the price per room/apartment or per person?
The price is per room. - Is breakfast included in the price and what type of breakfast?
A buffet breakfast is included in the room price. - Is heating included in the price?
Yes, it is. - Can we settle the bill on arrival?
Yes, you can. - Which languages are spoken at the reception?
We speak English, French and Spanish. - How many floors are there in the building and do you have an elevator (lift) in the building?
3 floors and no lift. - Are there quiet, private, romantic rooms?
Yes. - Are linens and towels provided or do I need to bring my own?
Yes, they are provided. - Do the rooms/apartments have a terrace/courtyard?
One room has access to the terrace and one to the courtyard. - Do the rooms/apartments have a balcony?
No. - Do you have non smoking rooms/apartments?
No. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
There is no tv in the house. - Is there a telephone with direct dialling in the rooms/apartments?
No. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
3 rooms have air conditioning at no extra charge. - Is there a dining room where we could sometimes all dine together?
No. - Do you have an Internet/E-Mail point in the Property?
Yes, we have. - Is there a swimming pool? When is it open?
No. - Is parking or garage available?
Parking on premises. - Where can we rent a car?
At all major rentals. - Are there grocery stores or supermarkets in the surroundings?
Yes, 500 mt away. - Are there vineyards nearby?
Yes, near Lucca. - How far is Florence, Siena, Pisa from the Property?
Florence 1 hour by car, 1.30 by train or 1 by bus. Siena 2 hours by car. Pisa 20 minutes by car. - Which is the nearest village or town?
Nearest town Pietrasanta and Camaiore both 3 km away from us. Nearest village for groceries or bank Capezzano Pianore 300 mt. down the hill. - Which is the nearest airport?
Pisa Airport at 30 minutes driving distance. - Do you have a pickup or shuttle service from and to the airport?
No, but we can arrange a taxi pick up on request. - Which is the nearest bus-stop?
Capezzano Pianore. - Which is the nearest railway station?
Viareggio or Pietrasanta, the first being better serviced. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
Dogs are allowed if they get along with cats. We have a cat! - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, on request it's possible use of the modem.
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