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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    Check-in: they can be arranged with us direcly, but possibly no later then 9 pm.
    Check-out: before 01.00 pm.
  • Is the price per room/apartment or per person?
    The price is per room.
  • Is breakfast included in the price and what type of breakfast?
    A buffet breakfast is included in the room price.
  • Is heating included in the price?
    Yes, it is.
  • Can we settle the bill on arrival?
    Yes, you can.
  • Which languages are spoken at the reception?
    We speak English, French and Spanish.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    3 floors and no lift.
  • Are there quiet, private, romantic rooms?
    Yes.
  • Are linens and towels provided or do I need to bring my own?
    Yes, they are provided.
  • Do the rooms/apartments have a terrace/courtyard?
    One room has access to the terrace and one to the courtyard.
  • Do the rooms/apartments have a balcony?
    No.
  • Do you have non smoking rooms/apartments?
    No.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    There is no tv in the house.
  • Is there a telephone with direct dialling in the rooms/apartments?
    No.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    3 rooms have air conditioning at no extra charge.
  • Is there a dining room where we could sometimes all dine together?
    No.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, we have.
  • Is there a swimming pool? When is it open?
    No.
  • Is parking or garage available?
    Parking on premises.
  • Where can we rent a car?
    At all major rentals.
  • Are there grocery stores or supermarkets in the surroundings?
    Yes, 500 mt away.
  • Are there vineyards nearby?
    Yes, near Lucca.
  • How far is Florence, Siena, Pisa from the Property?
    Florence 1 hour by car, 1.30 by train or 1 by bus. Siena 2 hours by car. Pisa 20 minutes by car.
  • Which is the nearest village or town?
    Nearest town Pietrasanta and Camaiore both 3 km away from us. Nearest village for groceries or bank Capezzano Pianore 300 mt. down the hill.
  • Which is the nearest airport?
    Pisa Airport at 30 minutes driving distance.
  • Do you have a pickup or shuttle service from and to the airport?
    No, but we can arrange a taxi pick up on request.
  • Which is the nearest bus-stop?
    Capezzano Pianore.
  • Which is the nearest railway station?
    Viareggio or Pietrasanta, the first being better serviced.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No.
  • Are pets welcome?
    Dogs are allowed if they get along with cats. We have a cat!
  • Is there a restaurant in the Property?
    No.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, on request it's possible use of the modem.