FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In: from 4:00 p.m.
  Check Out: before 10:00 a.m.
• Is the price per room/apartment or per person?
  yes, the price is per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not included in the price.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Ground floor and first floor.
• Are there quiet, private, romantic rooms?
  Yes.
• Are linens and towels provided or do I need to bring my own?
  Yes, linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  Apartment Girasole has a balcony.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  No, there isn't satellite TV in the apartments.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there isn't a telephone in the apartments.
• Is there a dining room where we could sometimes all dine together?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Yes.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  You can rent a car in Volterra at 6 Km from the property.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are grocery store and supermarkets in Volterra at 6 Km from the property.
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Florence is 65 Km far, Pisa is 40 Km far, Siena is 60 Km far, Volterra is 6 Km far from the property.
• Which is the nearest village or town?
  The nearest town is Volterra.(6 Km)
• Which is the nearest airport?
  Pisa airport is 40 Km far and Florence airport is 65 Km far.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  The nearest bus-stop is at 1,5 Km from the property.
• Which is the nearest railway station?
  Saline di Volterra, Cecina, Pontedera.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes, pets are welcome.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.