FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 05:00pm to 10.30 pm.
  Check-out: before 11.00 am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room per night.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast and taxes included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  All the rooms are on ground floor.
• Are there quiet, private, romantic rooms?
  Yes, all our rooms are quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  Yes, linen and towels provided.
• Do the rooms/apartments have a terrace/courtyard?
  Only a courtyard.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  No, sorry we do not have a no-smoking room.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All rooms with colour TV but without international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, telephone with direct dialling line.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Sorry, no air conditioning.
• Is there a dining room where we could sometimes all dine together?
  No.
• Do you have an Internet/E-Mail point in the Property?
  Yes, Internet point available.
• Is there a swimming pool? When is it open?
  The swimming pool is available nearby the property.
• Is parking or garage available?
  Yes, private car park inside the property.
• Where can we rent a car?
  Pisa airport.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, stores available nearby.
• Are there vineyards nearby?
  No.
• How far is Florence, Siena, Pisa from the Property?
  Florence 62 km, Pisa 6 Km and Siena 85 Km.
• Which is the nearest village or town?
  Calci and Pisa.
• Which is the nearest airport?
  Pisa and Florence.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  Calci.
• Which is the nearest railway station?
  Pisa Centrale.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes, pets welcome.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, using the telephone line.