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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    All accommodations, Check In from 5pm, Check Out before 10am.
  • Is the price per room/apartment or per person?
    The price given is the daily/weekly rate of the apartment.
  • Is breakfast included in the price and what type of breakfast?
    No, the Farm house is self providing.
  • Is heating included in the price?
    Yes.
  • Can we settle the bill on arrival?
    Yes.
  • Which languages are spoken at the reception?
    Italian is spoken at the reception and a bit of English.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    No.
  • Are there quiet, private, romantic rooms?
    All the rooms at Le Valline are quiet.
  • Are linens and towels provided or do I need to bring my own?
    Le Valline provide linen and towels for guests.
  • Do the rooms/apartments have a terrace/courtyard?
    No.
  • Do the rooms/apartments have a balcony?
    Yes.
  • Do you have non smoking rooms/apartments?
    Yes.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    Yes.
  • Is there a telephone with direct dialling in the rooms/apartments?
    No, sorry.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    No air conditioning.
  • Is there a dining room where we could sometimes all dine together?
    Yes.
  • Do you have an Internet/E-Mail point in the Property?
    No.
  • Is there a swimming pool? When is it open?
    Yes, the swimming pool is open from the first of June.
  • Is parking or garage available?
    Yes, we have parking lots.
  • Where can we rent a car?
    In Siena.
  • Are there grocery stores or supermarkets in the surroundings?
    Yes, there is a small grocery shop in the nearby village (5 km.) and another shop is 6km away from the estate.
  • Are there vineyards nearby?
    Yes, the vineyards and olive groves are 5km away from the estate.
  • How far is Florence, Siena, Pisa from the Property?
    Florence 60 km., Siena 5 km.
  • Which is the nearest village or town?
    The nearest village is Siena and 5 Km away with all the facilities (bank, chemist, post office, and so on.
  • Which is the nearest airport?
    Ampugnano airport from 15 km.
  • Do you have a pickup or shuttle service from and to the airport?
    No, sorry.
  • Which is the nearest bus-stop?
    Yes from 500 metri.
  • Which is the nearest railway station?
    Siena station from 15 km.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No fitness center in the Property.
  • Are pets welcome?
    Yes.
  • Is there a restaurant in the Property?
    Yes .
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    No, you can't.