FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not included in the price.
• Is heating included in the price?
  No.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak Italian and English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  All the apartments are on the ground floor.
• Are there quiet, private, romantic rooms?
  All the apartments are very quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  Yes, everything is provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is TV in each apartment.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a telephone in each apartment.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there isn't air conditioning in the apartments.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is a dining room in all the apartments.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, inside the property.
• Where can we rent a car?
  You can rent a car at Poggibonsi, a village close to the farmhouse.
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Are there vineyards nearby?
  Yes, we are in the heart of Chianti.
• How far is Florence, Siena, Pisa from the Property?
  Florence is at 42 Km, Siena is at 17 Km, Pisa is at 138 Km.
• Which is the nearest village or town?
  The nearest village is Castellina in Chianti.
• Which is the nearest airport?
  The nearest airport is Amerigo Vespucci Airport in Florence, it is at 53 Km.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  The nearest bus-stop is Castellina in Chianti.
• Which is the nearest railway station?
  The nearest railway station is Poggibonsi.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Small pets are welcome.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.