FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: saturday between 16.00 pm and 20.00 pm.
  Check-out: saturday before 09.00 am.
• Is the price per room/apartment or per person?
  The prices indicated are per apartment per week.
• Is breakfast included in the price and what type of breakfast?
  No.
• Is heating included in the price?
  No.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English.
• Are there quiet, private, romantic rooms?
  All of our rooms are romantic.
• Are linens and towels provided or do I need to bring my own?
  All linens are supplied by us.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some apartments have private gardens, some have common gardens.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  No.
• Is there a telephone with direct dialling in the rooms/apartments?
  No.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Is there a dining room where we could sometimes all dine together?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Yes.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  At Bibbiena (12 km) or Arezzo (15 km).
• Are there grocery stores or supermarkets in the surroundings?
  Yes, in Subbiano (5 km away) or Rassina (6 km).
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Florence 60 km, Siena 50 km and Pisa 110 km.
• Which is the nearest village or town?
  Subbiano, 5 km.
• Which is the nearest airport?
  Florence Airport "Amerigo Vespucci", 60 km.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  At 900 meters (3 trips a day).
• Which is the nearest railway station?
  Subbiano, 5 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, but there is tennis court and archery.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.