FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In: From midday.
  Check Out: before 10:00 a.m. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The prices are per apartment.
• Is breakfast included in the price and what type of breakfast?
  Please note that the price of the apartments do not include breakfast.
• Is heating included in the price?
  Each room has central heating. The apartments also have wood burning stoves. The cost of the heating is included in the price.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak English, German and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors, one apartment is on the first floor, one is on the first and the second floor. We haven't an elevator in the building.
• Are there quiet, private, romantic rooms?
  Each apartment is independent.
• Are linens and towels provided or do I need to bring my own?
  All linen and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Two of our bedrooms have a terrace. One of the apartments has a private terrace.
• Do the rooms/apartments have a balcony?
  Two apartments have a terrace/balcony.
• Do you have non smoking rooms/apartments?
  No, we have not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  No, there is not.
• Is there a telephone with direct dialling in the rooms/apartments?
  The telephones are not yet installed in our rooms. However, you may use our house telephone for important incoming and outgoing calls.
  
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is no airconditioning in the rooms or apartments.
• Is there a dining room where we could sometimes all dine together?
  In the apartament Olivi there is a very big dining room.
• Do you have an Internet/E-Mail point in the Property?
  Internet and E-Mail point are available on request.
• Is there a swimming pool? When is it open?
  Our swimming pool is 15x6 meters and is for the exclusive use of our guests.
  
• Is parking or garage available?
  Yes, parking is available.
  
• Where can we rent a car?
  There are many car hire firms in Arezzo and at all airports and railway stations. For example in Arezzo: Europcar, AVIS.
  
• Are there grocery stores or supermarkets in the surroundings?
  In Capannole (4km) there is a small "village shop" which sells most daily needs including fresh milk and bread, it is open 7 days for week. There is also a supermarket in Montevarchi.
  
• Are there vineyards nearby?
  Yes, we are in the Chianti Colli Aretini region, we have 7 hecatares of vineyards.
• How far is Florence, Siena, Pisa from the Property?
  Florence is 65 km far, Siena is 35 km far and Pisa is 140 km far.
  
• Which is the nearest village or town?
  Bucine is our town.
• Which is the nearest airport?
  There are various airports: Firenze (Amerigo Vespucci) and Perugia, however both Rome, Pisa and Bologna airports are each within 2 hours.
  
• Do you have a pickup or shuttle service from and to the airport?
  No, we have not.
• Which is the nearest bus-stop?
  The nearest bus stop is Ambra, 4 km.
• Which is the nearest railway station?
  The nearest railway station is Bucine, 10 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, however there are a number of gyms in the town. Here there are various walks and cycling tours our guests can explore.
• Are pets welcome?
  Yes, small pets are welcome.
• Is there a restaurant in the Property?
  Not at the moment.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Not at the moment.