FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In from midday, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not included.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  English, Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  the building has two floors without elevator.
• Are there quiet, private, romantic rooms?
  Yes, the rooms are quiet.
• Are linens and towels provided or do I need to bring my own?
  The linen and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, the apartment has a courtyard.
• Do the rooms/apartments have a balcony?
  No, there is no balcony.
• Do you have non smoking rooms/apartments?
  No, we do not have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is TV but no internationals channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is no telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is no airconditioning but it is not necessary for the walls are thick.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is a common dining room.
• Do you have an Internet/E-Mail point in the Property?
  No, there is no Internet Point in the property.
• Is there a swimming pool? When is it open?
  No, there is no swimming pool.
• Is parking or garage available?
  No, there is no parking available.
• Where can we rent a car?
  You may rent a car at the airport.
• How far is Florence, Siena, Pisa from the Property?
  Florence is 91 kms and Siena 109 kms.
• Which is the nearest airport?
  Pisa Galileo Galilei is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we may organize it for you.
• Which is the nearest bus-stop?
  Cap Bus service has a stop in piazza stazione.
• Which is the nearest railway station?
  Pisa is at 1 km distance.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is outside fitness center in front of the apartment.
• Are pets welcome?
  No, animals are not allowed.
• Is there a restaurant in the Property?
  No, there is not but plenty around.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, there is no modem connection in the rooms.